Patient Administrator/Emirati (Mediclinic Airport Road Hospit, Abu Dhabi, AE, 48481)

Mediclinic
Abu Dhabi
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsEducation: high_schoolSkills: ["Customer service","Numerical literacy","Computer literacy","Attention to process"]

Manage patient appointment scheduling and registration to improve the quality and flow of patient care. Handle medical insurance processing and related administrative tasks, while also overseeing billing and daily cash-up activities. Serve as a key front-line contact to meet customer service expectations, supporting a consistent, high-quality patient experience. Work within hospital information systems and follow company policies and emergency procedures.

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FursaFursa
Mediclinic
Mediclinic
12 hours ago

Patient Administrator/Emirati (Mediclinic Airport Road Hospit, Abu Dhabi, AE, 48481)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Manage patient appointment scheduling and registration to improve the quality and flow of patient care. Handle medical insurance processing and related administrative tasks, while also overseeing billing and daily cash-up activities. Serve as a key front-line contact to meet customer service expectations, supporting a consistent, high-quality patient experience. Work within hospital information systems and follow company policies and emergency procedures.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Manage patient appointment scheduling and registration processes.
  • •Process medical insurance and related tasks.
  • •Oversee billing and cash up processes.
  • •Meet customer service expectations by improving the quality of patient service.
  • •Use hospital information systems and follow company policies and emergency codes.

Key Requirements

  • •Completed secondary school education (Grade 12).
  • •2-3 years’ experience in a customer services role, preferably in healthcare.
  • •Desired: Tertiary Diploma or Bachelor’s Degree, preferably in medical science, finance, or accounting.
  • •Desired: Experience in a Contact Centre or healthcare environment.
  • •Proficiency in MS Office, CRM software, and hospital information systems; knowledge of medical insurance terminology and processes.
Experience:2-3 yearsHealthcareCustomer serviceContact centre
Education:High School
Skills:Customer serviceNumerical literacyComputer literacyAttention to process
Tech Stack:MS OfficeCRMHospital information systems

Eligibility

Nationality:UAE National

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
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