Sales & Service Manager - Oakbrook

Alo Yoga
United States
Workplace: OnsiteFull timeUSD 65,000 - 82,000 annuallyFunction: SalesExperience: 3-5 yearsSkills: ["Leadership","Communication","Customer service","Coaching","Team development"]

Lead store sales and guest experience as part of the store leadership team. Drive sales targets, coach the Sales & Service team, and ensure an exceptional guest experience while maintaining a clean, inviting, and efficient store environment.

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Alo Yoga
Alo Yoga
3 months ago

Sales & Service Manager - Oakbrook

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Lead store sales and guest experience as part of the store leadership team. Drive sales targets, coach the Sales & Service team, and ensure an exceptional guest experience while maintaining a clean, inviting, and efficient store environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
  • •Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
  • •Continue to build the client relationship daily with our customers
  • •Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
  • •Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team

Pay and Benefits

Salary: USD 65,000 - 82,000 annually
Perks:401kEmployee DiscountClothing AllowanceWellness StipendFree YogaMedical PlanDental PlanVision Plan

Key Requirements

  • •3-5 years of retail or related industry leadership experience
  • •Proven ability to lead and develop a Sales & Service team with coaching and feedback
  • •Strong interpersonal and communication skills with a guest-centric mindset
  • •Ability to manage budgets, expenses, and drive sales planning and performance metrics
  • •Collaborate with the General Manager to build and implement the Sales & Service strategy for the store
Experience:3-5 yearsRetailFashionRetail leadership
Skills:LeadershipCommunicationCustomer serviceCoachingTeam development
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn