Store Manager - Southpoint

Samsonite
Durham
Workplace: OnsiteFull timeFunction: Product ManagementSkills: ["Leadership","Communication","Coaching","Time management","Problem-solving"]

Lead the TUMI Southpoint store to deliver a luxury client experience while building strong client relationships and driving sales and KPI performance. You’ll mentor and coach your team, manage store operations (schedule, timecards, payroll, inventory, and pricing/shipment accuracy), and ensure visual merchandising and event strategies are executed. The role requires strong communication, leadership by example, and calm de-escalation of complex situations.

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FursaFursa
Samsonite
Samsonite
3 days ago

Store Manager - Southpoint

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead the TUMI Southpoint store to deliver a luxury client experience while building strong client relationships and driving sales and KPI performance. You’ll mentor and coach your team, manage store operations (schedule, timecards, payroll, inventory, and pricing/shipment accuracy), and ensure visual merchandising and event strategies are executed. The role requires strong communication, leadership by example, and calm de-escalation of complex situations.
Location: Durham
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed personal sales goals and store baseline KPI metrics (conversion, DPT, UPT, and client data capture).
  • •Lead by example, delegate tasks, and develop short- and long-term strategies to drive store performance.
  • •Coach and develop the team through roleplay and training content, including a consistent coaching culture.
  • •Manage day-to-day store operations including schedules, timecards, payroll, inventory planning, and monitoring shipments/transfers/price changes.
  • •Ensure visual merchandising standards and deliver an excellent in-store client experience with client books, thank-you cards, and event strategies.

Pay and Benefits

Perks:Employee DiscountEapHealth InsuranceDentalVisionLife InsuranceDisability Coverage401kPet Insurance

Key Requirements

  • •Understand the TUMI brand and have a passion for the lifestyle, clients, and product assortment.
  • •Have strong sales and client experience, preferably in the luxury market.
  • •Demonstrate proven success meeting sales goals and KPI targets (e.g., conversion, DPT, UPT, client data capture).
  • •Maintain flexible availability for nights, weekends, mornings, and holidays as needed.
  • •Exhibit strong integrity, time management skills, and the ability to lead by example.
Experience:Luxury retail
Skills:LeadershipCommunicationCoachingTime managementProblem-solving

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn