Senior People Business Partner, Operations

Whatnot
San Francisco, Phoenix, New York, Los Angeles, Seattle
Workplace: RemoteFull timeUSD 195,000 - 230,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsSkills: ["Partnership","Communication","Prioritization","Judgment","Discretion"]

Partner with leaders across the global Operations organization to drive people strategy, org design, workforce planning, and key talent decisions. Coach managers and leaders to improve effectiveness, performance, and employee experience, while advising on employee relations matters with Legal as needed. Lead core HR processes for your org, use engagement and talent data to manage risks, and manage change through reorgs and evolving business priorities.

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Whatnot
Whatnot
5 months ago

Senior People Business Partner, Operations

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Last checked: 1 hour agoStatus: Live

Job Summary

Partner with leaders across the global Operations organization to drive people strategy, org design, workforce planning, and key talent decisions. Coach managers and leaders to improve effectiveness, performance, and employee experience, while advising on employee relations matters with Legal as needed. Lead core HR processes for your org, use engagement and talent data to manage risks, and manage change through reorgs and evolving business priorities.
Location: San Francisco, Phoenix, New York, Los Angeles, Seattle
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Coach leaders and managers to improve team effectiveness, performance, and employee experience.
  • •Own people strategy across org design, workforce planning, and team development for your org.
  • •Advise on employee relations matters including performance, behavior, and investigations with Legal as needed.
  • •Drive core people processes such as compensation, performance cycles, and talent planning.
  • •Lead change management across reorgs, role changes, and business priorities while leveraging people data and engagement surveys to address talent risks and inform culture, growth, retention, and performance decisions.

Pay and Benefits

Salary: USD 195,000 - 230,000 annually
Perks:Health InsuranceDentalVision401kPensionRemote WorkPaid LeaveParental LeaveChildcareWellness StipendHome Office

Key Requirements

  • •7+ years as an HR Business Partner, including 4+ years supporting Operations teams in a remote or distributed environment.
  • •Deep familiarity with the employee lifecycle for hourly CX, Trust & Risk, and customer support populations.
  • •Strong partnership mindset building trust with leaders, managers, and employees at all levels.
  • •Experience in fast-paced, high-growth environments with proactive, action-oriented iteration.
  • •Sound judgment, discretion, attention to detail, and clear communication in a remote-first environment.
Experience:7+ years
Skills:PartnershipCommunicationPrioritizationJudgmentDiscretion

Company Brief

Whatnot
Whatnot is a live-stream shopping marketplace connecting sellers and collectors for trading cards, toys, and collectibles. The platform hosts live auctions and interactive streams, enabling creators and small businesses to sell directly to engaged communities.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: United States
Founded: 2019
WebsiteLinkedIn