Supplier Relationship Manager

Bupa
Manchester
Workplace: HybridFull timeGBP 56,000+Function: Customer Success & Account ManagementSkills: ["Communication","Negotiation","Influencing","Problem-solving","Organizational skills"]

Develop and manage relationships with key strategic suppliers to ensure high-quality services for Bupa’s customers and colleagues. Monitor supplier performance against service levels, run governance and performance reviews, and lead improvement plans when performance falls short. Work with internal stakeholders and suppliers to resolve operational issues, manage supplier risk and compliance, and identify innovation, efficiency, and value-adding opportunities. Produce performance reports and support supplier-led change initiatives.

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FursaFursa
Bupa
Bupa
4 days ago

Supplier Relationship Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Develop and manage relationships with key strategic suppliers to ensure high-quality services for Bupa’s customers and colleagues. Monitor supplier performance against service levels, run governance and performance reviews, and lead improvement plans when performance falls short. Work with internal stakeholders and suppliers to resolve operational issues, manage supplier risk and compliance, and identify innovation, efficiency, and value-adding opportunities. Produce performance reports and support supplier-led change initiatives.
Location: Manchester
Workplace: Hybrid
Employment Type: Full time · 12 months
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and maintain strong relationships with key strategic suppliers.
  • •Manage supplier performance against agreed service levels and contractual commitments.
  • •Lead supplier governance and performance review meetings, and develop improvement plans when needed.
  • •Support resolution of operational and service issues, ensuring root causes are addressed.
  • •Monitor supplier risk, compliance requirements, and controls; produce performance reporting and dashboards for stakeholders.

Pay and Benefits

Salary: GBP 56,000
Perks:Paid LeaveHealth InsurancePensionLife InsuranceFlexible Working

Key Requirements

  • •Experience in supplier relationship management, vendor management, procurement, or commercial management.
  • •Proven track record building and managing successful supplier relationships.
  • •Experience managing service performance, service reviews, and continuous improvement initiatives.
  • •Knowledge of contract management principles and supplier governance processes.
  • •Strong communication, negotiation, and influencing skills, with the ability to analyze and present performance data.
Skills:CommunicationNegotiationInfluencingProblem-solvingOrganizational skills

Company Brief

Bupa
Bupa is an international healthcare group offering health insurance, care homes, hospitals, dental clinics, and health services. It provides private medical insurance and integrated care solutions across multiple countries for individuals and employers.
Industry: Health Insurance (Payers)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: London, United Kingdom
Founded: 1947
WebsiteLinkedIn