Part Time Universal Banker - 20 Hours - Westridge

Truist Financial
United States
Workplace: OnsitePart timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Interpersonal skills","Customer service","Multi-tasking","Attention to detail"]

Provide timely, accurate client transactions while delivering a high-quality customer experience. Educate clients on digital self-service options such as ATMs, Online and Mobile banking. Support outbound calling and Integrated Relationship Management (IRM) activities, cross-trained to assist sales and service needs. Follow internal controls, operational procedures, and risk management policies, and serve as a secondary contact for new account openings and problem resolution.

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Truist Financial
Truist Financial
3 days ago

Part Time Universal Banker - 20 Hours - Westridge

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide timely, accurate client transactions while delivering a high-quality customer experience. Educate clients on digital self-service options such as ATMs, Online and Mobile banking. Support outbound calling and Integrated Relationship Management (IRM) activities, cross-trained to assist sales and service needs. Follow internal controls, operational procedures, and risk management policies, and serve as a secondary contact for new account openings and problem resolution.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Provide a distinctive client experience by conducting complex and standardized transactions and uncovering client needs.
  • •Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking.
  • •Support the team sales process by participating in client outreach through outbound calls and referring or fulfilling client needs.
  • •Support Integrated Relationship Management (IRM) to deliver Truist expertise and solutions for client needs.
  • •Follow internal controls, operational procedures, and risk management policies, and serve as secondary contact for new account openings and problem resolution.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability401kPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller or cash handling or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills with a desire to interact with clients and prospects.
  • •Ability to master PC keyboard/software skills and demonstrated proficiency in basic computer applications, such as Microsoft Office.
Experience:BankingRetailClient service
Education:High School
Skills:CommunicationInterpersonal skillsCustomer serviceMulti-taskingAttention to detail
Languages:English
Tech Stack:Microsoft OfficePC keyboardATMsOnline bankingMobile bankingDigital self-service solutions

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn