Sales Support Associate III

Tapestry
United States
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Deliver friendly, efficient customer service at the cash wrap and maintain a well-kept sales floor. Operate POS accurately, handle cash in line with policy, and support promotions such as add-on items and gift cards. Receive and organize shipments, maintain stockroom cleanliness, manage stock levels, and execute visual merchandising updates. Serve as a brand ambassador, respond to customer requests, and follow Loss Prevention and housekeeping standards.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Deliver friendly, efficient customer service at the cash wrap and maintain a well-kept sales floor. Operate POS accurately, handle cash in line with policy, and support promotions such as add-on items and gift cards. Receive and organize shipments, maintain stockroom cleanliness, manage stock levels, and execute visual merchandising updates. Serve as a brand ambassador, respond to customer requests, and follow Loss Prevention and housekeeping standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome and assist customers, anticipating needs and providing personalized support.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash per policy.
  • •Suggest add-on products and promote gift cards; capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and keep the stockroom clean.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention and housekeeping standards.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail; education and experience may be combined.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to operate cash register systems and basic computer skills, including iPad/laptop and Mobile POS; understands price and product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Strong English language proficiency and ability to multitask in a fast-paced environment.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSCash register systemsIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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