Networking Engineer L1 - (Roma)

NTT
Rome
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Skills: ["Communication","Customer service","Teamwork","Collaboration","Eagerness to learn"]

Deliver managed network services for a major automotive client. Own onsite service delivery for the Italian site Monday–Friday, perform standard changes and troubleshooting (add/move/uninstall, configuration, break & fix, major changes), support performance testing and tuning, and help with backup/DR activities. Maintain local spare parts management and reporting, escalate unresolved issues to Central NOC, and provide on-call support outside business hours.

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FursaFursa
NTT
NTT
3 days ago

Networking Engineer L1 - (Roma)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Deliver managed network services for a major automotive client. Own onsite service delivery for the Italian site Monday–Friday, perform standard changes and troubleshooting (add/move/uninstall, configuration, break & fix, major changes), support performance testing and tuning, and help with backup/DR activities. Maintain local spare parts management and reporting, escalate unresolved issues to Central NOC, and provide on-call support outside business hours.
Location: Rome
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Entry level

Key Responsibilities

  • •Provide daily onsite service and manage the local service Monday to Friday.
  • •Implement standard changes (e.g., add/move/uninstall) including configuration and handover to Operations.
  • •Perform local troubleshooting and configuration work.
  • •Support break & fix, major changes, and performance testing/tuning/optimization activities.
  • •Manage local spare parts, support equipment hardening/cleaning, perform backup/DR testing, report status, and escalate unresolved issues to Central NOC.

Key Requirements

  • •6–12 months minimum experience in service delivery / managed services.
  • •Good understanding of networking concepts including IP, DNS, and DHCP.
  • •Experience with ticketing systems (e.g., ServiceNow) and ability to follow scripts and documented procedures.
  • •Ability to troubleshoot hardware/software and confidence in issue resolution.
  • •Fluent in Italian; able to work internationally using English (speaking and writing) and available for on-call duty.
Experience:Managed servicesNetworking
Skills:CommunicationCustomer serviceTeamworkCollaborationEagerness to learn
Languages:ItalianEnglish
Tech Stack:ServiceNowIPDNSDHCPOn-call supportAPSwitchBackupDRCentral NOC

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn