Technical Product Specialist (TPS) - Signals & API

TikTok
London
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Self-motivation","Prioritization","Influencing partners","Analytical problem-solving","Cross-functional collaboration"]

Support top advertisers end-to-end by delivering pre- and post-sales implementation and technical advertising support. You’ll work within the Monetization Product Operations team to resolve product issues, with a focus on Signals/Measurement and API monetization pillars. Partner closely with in-market sales and product teams in a fast-paced, high-growth environment, using analytical problem-solving and hands-on implementation experience to drive actionable outcomes.

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FursaFursa
TikTok
TikTok
3 days ago

Technical Product Specialist (TPS) - Signals & API

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support top advertisers end-to-end by delivering pre- and post-sales implementation and technical advertising support. You’ll work within the Monetization Product Operations team to resolve product issues, with a focus on Signals/Measurement and API monetization pillars. Partner closely with in-market sales and product teams in a fast-paced, high-growth environment, using analytical problem-solving and hands-on implementation experience to drive actionable outcomes.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Provide pre- and post-sales implementation and advertising support to TikTok’s top advertisers.
  • •Resolve technical issues within the product by specializing in Signals/Measurement and API monetization pillars.
  • •Collaborate with in-market sales and product teams to support advertisers in a high-growth environment.
  • •Use data and analytics to diagnose problems and provide actionable product insights.
  • •Manage and triage support requests using ticketing platforms and related operational workflows.

Key Requirements

  • •Bachelor’s degree in Computer Science or a similar technical field (or equivalent practical experience).
  • •Experience with web/app signals technologies (e.g., HTML, CSS, JavaScript), SQL, XML, and HTTP protocols.
  • •Customer-facing experience as a Technical Consultant, Support, Engineer, or Product Manager working with internal/external customers.
  • •Analytical experience solving problems using data and providing actionable product insights.
  • •Experience operating within support ticketing platforms such as Jira, Zendesk, Freshdesk, or Salesforce.
Experience:Ad techDigital advertisingWeb signalsApp signals
Education:Bachelor's in Computer Science
Skills:Self-motivationPrioritizationInfluencing partnersAnalytical problem-solvingCross-functional collaboration
Tech Stack:HTMLCSSJavaScriptSQLXMLHTTPJiraZendeskFreshdeskSalesforce

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn