Customer Experience Banker

Serve as a Financial Concierge for walk-in customers, helping them achieve their financial goals by proactively identifying needs, recommending deposit and other banking products, and providing exemplary service. Retain and grow both consumer and business relationships through disciplined follow-up, outbound calling, and referral sourcing, while educating customers and partnering across the bank. Accurately process transactions, balance daily, and follow operational, risk, and regulatory policies.