Senior Manager Digital Product Management

American Express
Chennai
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Communication","Relationship building","Risk-based decisioning","Process improvement","Stakeholder management"]

Own and advance the Card Number Application Platform (CNAP) capabilities that help cardmembers access spending faster. Lead product strategy, research customer needs, and define platform capabilities for reusability, maintainability, and scalability. Build self-service tools to reduce time to market, set priorities for the feature backlog, and partner with technical leadership on architecture. Run Agile product development and coach product owner(s).

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FursaFursa
American Express
American Express
4 weeks ago

Senior Manager Digital Product Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own and advance the Card Number Application Platform (CNAP) capabilities that help cardmembers access spending faster. Lead product strategy, research customer needs, and define platform capabilities for reusability, maintainability, and scalability. Build self-service tools to reduce time to market, set priorities for the feature backlog, and partner with technical leadership on architecture. Run Agile product development and coach product owner(s).
Location: Chennai
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Own, develop, and deliver Card Number Application Platform (CNAP) strategies and capabilities.
  • •Shape platform capabilities for reusability, maintainability, and scalability to meet global product demand.
  • •Research opportunities and brainstorm solutions across card, loan, and banking products for consumer, small business, and corporate customers.
  • •Define and build self-service tools to decrease time to market, and partner with technical leadership on architecture to solve recurring inefficiencies.
  • •Lead Agile product development (Lean, SAFe, Kanban), write/refine features and user stories, and validate software functionality while coaching product owner(s).

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceRetirementPaid ParentalCounseling Support

Key Requirements

  • •5+ years of experience as a product manager.
  • •Proficient at investigating customer needs and problems.
  • •Robust knowledge of software architectural patterns, systems integration, APIs, and full-stack web development.
  • •Understanding of software performance monitoring and analytics, and ability to analyze user experience metrics to set priorities.
  • •In-depth knowledge of Agile processes (backlog refinement, sprint planning, user stories, MVP, sprint demos).
Education:Bachelor's
Skills:CommunicationRelationship buildingRisk-based decisioningProcess improvementStakeholder management
Tech Stack:APIsFull-stack web developmentSoftware performance monitoringLeanSAFeKanbanUser storiesMVPCNAPEFP

Company Brief

American Express
Industry: Payments
Website