Prime Intellect

2 months ago

Technical Account Manager - AI Infrastructure

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Technical Account Manager for Prime Intellect’s AI infrastructure helps enterprise customers adopt and scale open superintelligence workloads. You’ll own customer portfolios, read dashboards, optimize training/inference workloads, coordinate with engineering, and drive expansion and renewals while ensuring operational reliability and strong cross-functional collaboration.

Location: San Francisco

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Own a portfolio of enterprise customers end-to-end — adoption, retention, expansion, and overall health
•Build deep relationships with technical and executive stakeholders at each customer, from ML engineers to engineering leadership
•Drive customer outcomes: faster time-to-value on first workloads, smooth scaling as their usage grows, and meaningful expansion as their AI ambitions expand
•Understand each customer's training and inference workloads at a real technical level — what models they're training, what infrastructure they need, what their performance bottlenecks are
•Partner with customers' engineering teams on cluster performance, capacity planning, workload optimization, and migration

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkVisa SponsorshipRelocationLearning BudgetEquity

Key Requirements

•3–6 years in Customer Success, Technical Account Management, Solutions Engineering, or adjacent roles at infrastructure, cloud, or AI/ML companies
•Strong technical fluency — comfortable reading dashboards, discussing infrastructure architecture, and engaging with customer engineering teams without a translator
•Strong commercial instincts — you understand that Customer Success is a revenue function, not a support function, and you can drive real expansion alongside technical outcomes
•Deep customer empathy combined with high judgment — you advocate for customers internally while making the calls that are right for the business
•Excellent verbal and written communication, especially when explaining complex technical issues to non-technical stakeholders and vice versa

Experience:3-6 yearsAI infrastructureCloudInfrastructureEnterprise customers

Skills:CommunicationProblem-solvingRelationship management

Tech Stack:GrafanaDashboardsInfrastructureTraining workloadsInference workloadsRLLLMs

Company Brief

Prime Intellect

Builds a decentralized, open compute and training platform that enables distributed training and collective ownership of AI models, aggregating global GPU resources and offering tools for agentic RL and model evaluation.

Industry: AI & Machine Learning

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Funding: Seed

Headquarters: San Francisco, United States

Founded: 2024

Website LinkedIn

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Prime Intellect

2 months ago

Technical Account Manager - AI Infrastructure

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Own a portfolio of enterprise customers end-to-end — adoption, retention, expansion, and overall health
•Build deep relationships with technical and executive stakeholders at each customer, from ML engineers to engineering leadership
•Drive customer outcomes: faster time-to-value on first workloads, smooth scaling as their usage grows, and meaningful expansion as their AI ambitions expand
•Understand each customer's training and inference workloads at a real technical level — what models they're training, what infrastructure they need, what their performance bottlenecks are
•Partner with customers' engineering teams on cluster performance, capacity planning, workload optimization, and migration

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkVisa SponsorshipRelocationLearning BudgetEquity

Key Requirements

•3–6 years in Customer Success, Technical Account Management, Solutions Engineering, or adjacent roles at infrastructure, cloud, or AI/ML companies
•Strong technical fluency — comfortable reading dashboards, discussing infrastructure architecture, and engaging with customer engineering teams without a translator
•Strong commercial instincts — you understand that Customer Success is a revenue function, not a support function, and you can drive real expansion alongside technical outcomes
•Deep customer empathy combined with high judgment — you advocate for customers internally while making the calls that are right for the business
•Excellent verbal and written communication, especially when explaining complex technical issues to non-technical stakeholders and vice versa

Experience:3-6 yearsAI infrastructureCloudInfrastructureEnterprise customers

Skills:CommunicationProblem-solvingRelationship management

Tech Stack:GrafanaDashboardsInfrastructureTraining workloadsInference workloadsRLLLMs

Company Brief

Prime Intellect

Industry: AI & Machine Learning

Company Size: Small (11 to 50 employees)

Growth: Early Stage Startup

Funding: Seed

Headquarters: San Francisco, United States

Founded: 2024

Website LinkedIn