Retail Supervisor - Full Time (Wrentham, MA)

Puma
United States
Workplace: OnsiteFull timeUSD 21 - 24Function: Data Science & Machine LearningSkills: ["Communication","Team player","Problem-solving","Ability to learn quickly","Presentation"]

Provide consistently high standards of customer experience while supporting store performance against sales, KPIs, and profitability goals. Help the Store Manager and Assistant Store Manager with recruiting, training, development, and succession planning. Manage payroll control, service-driven scheduling, merchandise opportunities, and inventory/shrink goals. Ensure safe, healthy, and compliant operations while handling incoming and outgoing merchandise and working non-traditional hours as needed.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Puma
Puma
1 week ago

Retail Supervisor - Full Time (Wrentham, MA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Provide consistently high standards of customer experience while supporting store performance against sales, KPIs, and profitability goals. Help the Store Manager and Assistant Store Manager with recruiting, training, development, and succession planning. Manage payroll control, service-driven scheduling, merchandise opportunities, and inventory/shrink goals. Ensure safe, healthy, and compliant operations while handling incoming and outgoing merchandise and working non-traditional hours as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Provide high standards of customer experience aligned with PUMA brand values and service standards.
  • •Support store performance by helping achieve/exceed sales, KPIs, and profitability goals through planning and expense control.
  • •Assist store leadership with recruitment, training, development, and succession of high-performing employees.
  • •Oversee payroll control and service-driven scheduling to maintain profitability and service levels.
  • •Manage merchandise opportunities and handle incoming/outgoing merchandise while maintaining inventory/shrink goals and safety compliance.

Pay and Benefits

Salary: USD 21 - 24

Key Requirements

  • •1–2 years’ experience in a customer service-oriented retail environment, preferably apparel/footwear.
  • •Proven ability to exceed sales goals and reason through complex issues.
  • •Ability to present information to large groups.
  • •Strong team player with excellent communication skills.
  • •Basic computer skills, including MS Office and retail software know-how.
Experience:RetailCustomer service
Skills:CommunicationTeam playerProblem-solvingAbility to learn quicklyPresentation
Tech Stack:MS OfficeRetail software

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn