Remote Dealer Services Specialist II (Manheim Gulf Coast)

AutoTrader.com
New Orleans
Workplace: HybridFull timeUSD 22.02 - 33.08 hourlyFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: high_schoolSkills: ["Communication","Organizational skills","Analytical thinking","Attention to detail","Problem solving"]

Facilitate dealer and client interactions across Manheim channels, building strong long-term relationships and delivering consultative guidance. Coordinate sales process support using vehicle valuation data and market insights, coach clients on a suite of marketplace tools, and ensure seamless collaboration with internal business units. Serve as a liaison to resolve issues end-to-end with professionalism, prioritization, and responsiveness to enhance customer satisfaction.

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FursaFursa
AutoTrader.com
AutoTrader.com
1 hour ago

Remote Dealer Services Specialist II (Manheim Gulf Coast)

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Last checked: 1 hour agoStatus: Live

Job Summary

Facilitate dealer and client interactions across Manheim channels, building strong long-term relationships and delivering consultative guidance. Coordinate sales process support using vehicle valuation data and market insights, coach clients on a suite of marketplace tools, and ensure seamless collaboration with internal business units. Serve as a liaison to resolve issues end-to-end with professionalism, prioritization, and responsiveness to enhance customer satisfaction.
Location: New Orleans
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Cultivate and nurture strong client relationships through proactive engagement, personalized communication, and tailored solutions.
  • •Partner with business units (sales, mobile inspections, dealer services, trade desk) to deliver a unified client experience and aligned strategies.
  • •Act as a liaison between clients and internal business units to resolve issues start-to-finish with ownership and responsiveness.
  • •Use a consultative approach to advise dealers on sales performance using industry trends and vehicle valuation data.
  • •Provide personalized coaching on the suite of tools and educate clients on marketplace policies to ensure compliance and success.

Pay and Benefits

Salary: USD 22.02 - 33.08 hourly
Perks:Paid LeavePaid HolidaysHealth InsuranceDentalVision401kParental Leave

Key Requirements

  • •High school diploma/GED and 3 years’ experience in a related field (or equivalent combination such as degree/certification beyond HS/GED or 5 years’ related experience).
  • •Strong verbal and written communication skills.
  • •Strong organizational skills and analytical skills with attention to detail.
  • •Ability to build strong business relationships and work independently and as part of a team.
  • •Problem solving and de-escalation skills.
Experience:3+ years
Education:High School
Skills:CommunicationOrganizational skillsAnalytical thinkingAttention to detailProblem solving

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn