Specialist, Customer Due Diligence Operations - KYB

OKX
Malta
Workplace: HybridFull timeFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Teamwork","Communication","Attention to detail"]

Review KYB onboarding cases flagged through OKX onboarding systems for potential money laundering, terrorist financing, BSA violations, and related AML/fraud risks. Verify KYB documents using validation tools and reputable sources, request and follow up on CDD/EDD, and investigate scanning results against sanctions, PEPs, and adverse media. Maintain SLA-driven service quality, provide AML/CDD updates to management, and support enhancements to the CDD function.

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FursaFursa
OKX
OKX
2 months ago

Specialist, Customer Due Diligence Operations - KYB

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Review KYB onboarding cases flagged through OKX onboarding systems for potential money laundering, terrorist financing, BSA violations, and related AML/fraud risks. Verify KYB documents using validation tools and reputable sources, request and follow up on CDD/EDD, and investigate scanning results against sanctions, PEPs, and adverse media. Maintain SLA-driven service quality, provide AML/CDD updates to management, and support enhancements to the CDD function.
Location: Malta
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Complete comprehensive reviews of incoming customer onboarding KYB cases and ensure KYB principles align with the KYB policy and customer risk assessment.
  • •Review KYB documents using validation tools and reputable sources to verify AML documentation.
  • •Request appropriate CDD/EDD documentation, and follow up on pending requests in line with relevant SLAs.
  • •Investigate scanning application matches against sanctions, PEPs, and adverse media, and take appropriate action.
  • •Provide information to management on AML/CDD issues, maintain high service levels, and support enhancements to the CDD function.

Pay and Benefits

Perks:Health InsuranceLearning BudgetMeal AllowancesWellness Stipend

Key Requirements

  • •Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
  • •Two or more years’ experience in AML and CDD/EDD review or in a KYB work domain.
  • •Ability to work well within the function as a team player to deliver a quality service.
  • •Excellent communication and writing skills with strong attention to detail.
  • •Excellent command of spoken and written English is required.
Experience:2+ yearsAMLCDDEDDKYBSanctions
Skills:TeamworkCommunicationAttention to detail
Languages:English

Company Brief

OKX
Global cryptocurrency exchange and Web3 technology provider offering spot and derivatives trading, custody, wallet services, and blockchain infrastructure to retail and institutional users worldwide.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Victoria, Seychelles
Founded: 2017
WebsiteLinkedIn