Sr Account Manager - Seattle

Fiserv
Washington
Workplace: RemoteFull timeUSD 54,500 - 116,000 annuallyFunction: Customer Success & Account ManagementSkills: ["Independent decision-making","Good judgment","Managing complex issues","Cross-functional collaboration","Relationship management","Compliance awareness"]

Own enterprise-wide delivery quality and ongoing support for assigned clients, building operational and technical relationships that drive account plans. Understand client environments to maximize adoption of Fiserv solutions, deliver reporting on progress, and collaborate cross-functionally on incident response, process improvement, and standard operating procedures. Ensure compliance with system audits and client profile updates while meeting legal and contractual obligations.

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Fiserv
Fiserv
4 days ago

Sr Account Manager - Seattle

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own enterprise-wide delivery quality and ongoing support for assigned clients, building operational and technical relationships that drive account plans. Understand client environments to maximize adoption of Fiserv solutions, deliver reporting on progress, and collaborate cross-functionally on incident response, process improvement, and standard operating procedures. Ensure compliance with system audits and client profile updates while meeting legal and contractual obligations.
Location: Washington
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and manage operational and technical relationships via in-person visits and phone calls
  • •Understand the client’s environment to ensure full utilization of Fiserv solutions
  • •Provide reporting on accomplishments and in-process activities
  • •Influence and work cross-functionally on initiatives such as incident response and process improvement
  • •Maintain compliance with system audits, client profile updates, and administrative duties
Travel: Low travel

Pay and Benefits

Salary: USD 54,500 - 116,000 annually

Key Requirements

  • •High School Diploma or equivalent experience
  • •3+ years’ experience in customer service
  • •Ability to travel up to 20%
  • •This role must be local to the area and willing to travel within that geography
  • •Ability to make independent decisions and manage complex issues
Skills:Independent decision-makingGood judgmentManaging complex issuesCross-functional collaborationRelationship managementCompliance awareness

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn