Client Service Representative (Severna Park)

Sandy Spring Bancorp
United States
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Communication","Sound judgment","Multitasking","Adaptability"]

Serve as the face of the bank across in-person, phone, and email interactions—delivering exceptional client experience while providing accurate product and policy information. Open new business and consumer accounts, cross-sell bank products, and refer client needs to other lines of business. Handle teller transactions, process account changes, complete required documentation, and follow BSA/AML and other compliance requirements.

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Sandy Spring Bancorp
Sandy Spring Bancorp
1 month ago

Client Service Representative (Severna Park)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Serve as the face of the bank across in-person, phone, and email interactions—delivering exceptional client experience while providing accurate product and policy information. Open new business and consumer accounts, cross-sell bank products, and refer client needs to other lines of business. Handle teller transactions, process account changes, complete required documentation, and follow BSA/AML and other compliance requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Represent the bank to clients, prospects, and guests in person, by telephone, or by email in a courteous and professional manner.
  • •Greet clients and provide exceptional service in person and by telephone/email.
  • •Open new business and consumer accounts and explain/cross-sell bank products and services.
  • •Process teller transactions and account activities, including loan payments, account transfers, and address changes.
  • •Follow BSA/AML and other applicable bank laws, regulations, and risk escalation procedures.
Travel: Low travel

Key Requirements

  • •High school diploma or equivalent (GED).
  • •One (1) or more years of experience in a client service and/or cross-trained teller position.
  • •Previous cash handling experience (preferred).
  • •Excellent customer service and oral/written communication skills.
  • •Ability to exercise sound business judgment and handle multiple tasks with attention to details.
Experience:1+ yearsBankingTellerCustomer service
Education:High School
Skills:Customer serviceCommunicationSound judgmentMultitaskingAdaptability
Tech Stack:Computer skills

Company Brief

Sandy Spring Bancorp
Bank holding company for Sandy Spring Bank, providing commercial and personal banking, lending, treasury management, and wealth services across the Mid-Atlantic region. Serves businesses, individuals, and nonprofit organizations through a branch and digital banking network.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Olney, United States
Founded: 1868
WebsiteLinkedIn