Area Manager - CIS

Etihad Aviation Group
Moscow
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5-7 yearsSkills: ["Leadership","Stakeholder management","Process improvement","Operational oversight","Root cause analysis"]

Direct operational responsibility for cargo service delivery across a designated CIS area, leading on-time departure performance and service standards for warehouse, freighter ramp, and road feeder operations. Manage locally based Etihad Cargo teams and external partners through SGHA/SLA and KPI monitoring, ensuring procedural compliance and alignment with commercial expectations. Oversee VIP/Premium Elite shipments, conduct safety/security/DG inspections and audits, coordinate with government authorities, and lead investigations with root-cause corrective actions.

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Etihad Aviation Group
Etihad Aviation Group
3 months ago

Area Manager - CIS

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Last checked: 10 hours agoStatus: Live

Job Summary

Direct operational responsibility for cargo service delivery across a designated CIS area, leading on-time departure performance and service standards for warehouse, freighter ramp, and road feeder operations. Manage locally based Etihad Cargo teams and external partners through SGHA/SLA and KPI monitoring, ensuring procedural compliance and alignment with commercial expectations. Oversee VIP/Premium Elite shipments, conduct safety/security/DG inspections and audits, coordinate with government authorities, and lead investigations with root-cause corrective actions.
Location: Moscow
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Direct service delivery performance for cargo warehouse, freighter ramp, and road feeder services within a designated area.
  • •Manage locally based Etihad Cargo teams (internal and external) using SGHA/SLA and KPI monitoring to maintain standards and procedural compliance.
  • •Establish and maintain relationships with service providers, ramp handlers, GSAs, commercial teams, and airport authorities to drive On-Time Departure performance.
  • •Oversee Premium Elite, VIP, and SHS shipments to achieve FAB targets, Cargo iQ, and eAWB performance goals.
  • •Conduct inspections/audits for Safety (SMS), Security, Dangerous Goods regulations, and Etihad Cargo procedures; lead investigations into cargo safety occurrences with corrective actions.

Key Requirements

  • •Minimum 5-7 years of work experience with cargo market experience and strong customer knowledge.
  • •Extensive logistics market experience with strong customer knowledge.
  • •Fluent English, written and spoken.
  • •Strong cargo commercial experience with basic knowledge and experience with GHA/warehouse handling.
Experience:5-7 yearsLogisticsCargo
Skills:LeadershipStakeholder managementProcess improvementOperational oversightRoot cause analysis
Languages:English

Company Brief

Etihad Aviation Group
Etihad Aviation Group (Etihad Airways) is the national airline of the UAE, operating passenger and cargo services worldwide from Abu Dhabi and providing aviation-related services across hospitality, maintenance and cargo sectors.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Government Funded
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2003
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