PRADA Client Advisor (m/f/d) RTW

Prada Group
Berlin
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Sales","Negotiation","Customer service","Team collaboration","Problem-solving","Brand knowledge"]

Provide an excellent in-store experience for Prada RTW clients in the Berlin Kudamm store. Welcome customers, understand preferences, and use CRM/digital tools to build client relationships. Proactively cross-sell across departments to achieve individual sales targets and KPIs, while staying current on fashion trends and competitors. Maintain shop-floor and visual standards, support product knowledge, address complaints with management, and help prevent product theft.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Prada Group
Prada Group
2 days ago

PRADA Client Advisor (m/f/d) RTW

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide an excellent in-store experience for Prada RTW clients in the Berlin Kudamm store. Welcome customers, understand preferences, and use CRM/digital tools to build client relationships. Proactively cross-sell across departments to achieve individual sales targets and KPIs, while staying current on fashion trends and competitors. Maintain shop-floor and visual standards, support product knowledge, address complaints with management, and help prevent product theft.
Location: Berlin
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Welcome and serve customers, ensuring an excellent in-store experience at all times.
  • •Maintain and develop client relationships using an individual approach and CRM/digital tools.
  • •Proactively cross-sell with all departments to maximize sales opportunities and achieve individual sales targets and KPIs.
  • •Ensure up-to-date knowledge of fashion trends and competitors.
  • •Maintain shop floor and visual display standards, comply with operational guidelines/stock procedures, and contribute to preventing product thefts.

Key Requirements

  • •Strong sales and negotiation skills to meet and exceed sales targets.
  • •Excellent communication and interpersonal skills with the ability to connect with diverse clientele.
  • •Passion for luxury fashion trends and understanding of the luxury retail market.
  • •Proven brand and product knowledge and ability to stay up-to-date on fashion trends and competitors.
  • •Ability to handle customer complaints effectively in coordination with the line manager.
Skills:CommunicationInterpersonal skillsSalesNegotiationCustomer serviceTeam collaborationProblem-solvingBrand knowledge
Tech Stack:CRMDigital tools

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn