Customer Experience Banker- Dundee, MI

Huntington Bancshares
Dundee
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Customer service","Sales","Communication","Relationship management","Presentation"]

Serve walk-in consumer and business customers in a concierge role, building and retaining relationships by identifying financial goals, recommending deposit and banking products, and processing transactions accurately. Use a disciplined sales approach—follow-ups, outbound calling, and referral sourcing—to grow customer relationships. Educate customers on deposit products and partner with other bank teams to deepen relationships while following operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker- Dundee, MI

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve walk-in consumer and business customers in a concierge role, building and retaining relationships by identifying financial goals, recommending deposit and banking products, and processing transactions accurately. Use a disciplined sales approach—follow-ups, outbound calling, and referral sourcing—to grow customer relationships. Educate customers on deposit products and partner with other bank teams to deepen relationships while following operational, security, risk, and regulatory policies.
Location: Dundee
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Understand and educate customers on consumer deposit products.
  • •Identify opportunities to grow customer relationships through sales follow-up, outbound calling, and referrals from customers and partners.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures while processing transactions accurately and balancing daily.

Key Requirements

  • •1 year customer service in banking/financial services or goal-driven retail sales (military service in related roles may be included).
  • •High school diploma OR bachelor’s degree.
  • •Ability to effectively resolve customer issues and provide excellent customer service.
  • •Proficiency educating customers on consumer deposit products.
  • •Must adhere to operational, security, risk, and regulatory policies and procedures.
Experience:BankingFinancial servicesRetail sales
Skills:Customer serviceSalesCommunicationRelationship managementPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn