Field Service Engineer IV (C4) - Technical Lead

Applied Materials
Phoenix, Indiana, Kaohsiung
Workplace: OnsiteFull timeUSD 45 - 62.2Function: Field Service, Maintenance & Skilled TradesExperience: 5+ yearsEducation: bachelorsSkills: ["Ownership","Root cause analysis","Data-driven problem solving","Technical communication","Coaching"]

Serve as the customer-facing Field Service Engineer and technical authority for CVD equipment. Install, maintain, and upgrade semiconductor tools while using digital analytics and diagnostic techniques to troubleshoot complex failures and perform deep root-cause analysis. Lead availability/performance for assigned CVD systems, coordinate fab priorities, mentor junior engineers, and drive continuous improvement projects focused on uptime, reliability, and cost reduction across cross-functional teams.

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Applied Materials
Applied Materials
4 months ago

Field Service Engineer IV (C4) - Technical Lead

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Job Summary

Serve as the customer-facing Field Service Engineer and technical authority for CVD equipment. Install, maintain, and upgrade semiconductor tools while using digital analytics and diagnostic techniques to troubleshoot complex failures and perform deep root-cause analysis. Lead availability/performance for assigned CVD systems, coordinate fab priorities, mentor junior engineers, and drive continuous improvement projects focused on uptime, reliability, and cost reduction across cross-functional teams.
Location: Phoenix, Indiana, Kaohsiung
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Act as technical authority for CVD equipment hardware and process performance, leading troubleshooting and resolution of complex failures.
  • •Perform deep root-cause analysis for repeat failures, defect excursions, and film non-uniformity, and drive closure of critical issues.
  • •Maintain hands-on expertise in CVD process fundamentals and chamber hardware; support and optimize CVD platforms from AMAT, ASM, or LAM.
  • •Allocate engineering resources to daily assignments, own machine availability/performance metrics, and balance corrective and preventive maintenance.
  • •Observe, coach, and mentor junior engineers and technicians on the fab floor; drive continuous improvement projects and communicate risks/priorities cross-functionally.
Travel: Medium travel

Pay and Benefits

Salary: USD 45 - 62.2
Equity and Bonus:Equity

Key Requirements

  • •Minimum 5+ years of semiconductor industry experience in field service engineering, process engineering, or manufacturing/fab engineering.
  • •Strong hands-on experience supporting CVD equipment in a production fab environment.
  • •Proven expertise in CVD hardware and troubleshooting of process interactions, defectivity, and uniformity.
  • •Direct experience with AMAT, ASM, or LAM CVD tools.
  • •Solid understanding of vacuum systems, gas delivery, thermal control, and equipment safety systems.
Experience:5+ yearsSemiconductorSemiconductor equipmentCVD
Education:Bachelor's in Materials Science & Engineering; Chemical Engineering; Mechanical Engineering
Skills:OwnershipRoot cause analysisData-driven problem solvingTechnical communicationCoaching
Tech Stack:CVDMass Flow Controller (MFC)Vacuum pumpsHeaterTemperature controlGas deliveryLeak detectionPlasmaHydraulic systemsAMATASMLAMDigital analyticsFailure trend analysisPerformance monitoringStructured documentationContinuous Improvement Projects (CIP)

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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