Technical Lead-App Development

Birlasoft
Hyderabad
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Troubleshooting","Debugging","Issue resolution","Deep-dive analysis","Stakeholder management"]

Own enterprise app development and production support for J2EE web applications, ensuring stability through deep troubleshooting and incident resolution. Build and enhance services using Java, Spring/Spring Boot, React, REST APIs, Maven, and cloud (including PCF), with experience spanning CTI/IVR and contact-center platforms. Collaborate in B2B environments with offshore delivery models, mentor junior team members, and drive cross-functional stakeholder communication to meet service excellence goals.

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FursaFursa
Birlasoft
Birlasoft
11 hours ago

Technical Lead-App Development

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Last checked: 11 hours agoStatus: Live

Job Summary

Own enterprise app development and production support for J2EE web applications, ensuring stability through deep troubleshooting and incident resolution. Build and enhance services using Java, Spring/Spring Boot, React, REST APIs, Maven, and cloud (including PCF), with experience spanning CTI/IVR and contact-center platforms. Collaborate in B2B environments with offshore delivery models, mentor junior team members, and drive cross-functional stakeholder communication to meet service excellence goals.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Develop and support enterprise J2EE web applications in production, including monitoring and ongoing enhancements.
  • •Use Java, Spring/Spring Boot, React, and REST APIs to build and evolve application features.
  • •Perform troubleshooting, debugging, and deep-dive analysis to resolve production incidents and issues.
  • •Provide technical expertise across CTI/IVR and contact-center integrations and platforms.
  • •Mentor junior team members and lead cross-functional collaboration while managing customer expectations and service excellence.

Key Requirements

  • •5-7+ years in enterprise J2EE web application development with production support and monitoring.
  • •Strong proficiency in Java, Spring, Spring Boot, React JS, Maven, and cloud technologies including PCF.
  • •Hands-on knowledge of CTI/IVR and contact-center technologies such as Avaya PBX, Avaya Experience Platform, Cisco CTI Server, Noble Dialer, and Verint/NICE solutions.
  • •Ability to troubleshoot, debug, resolve issues, and perform deep-dive analysis of production incidents.
  • •Experience working in B2B support environments with offshore delivery models, Kanban, and ticket-based workflows.
Experience:5+ yearsEnterprise J2EEProduction supportB2B supportOffshore deliveryCTI/IVR
Skills:TroubleshootingDebuggingIssue resolutionDeep-dive analysisStakeholder management
Tech Stack:JavaSpringSpring BootReact JSMavenPCFCloud technologiesCTIIVRAvaya PBXAvaya Experience PlatformCisco CTI ServerNoble DialerVerintNICEREST API'sJavaScriptRxJSTypeScriptKubernetes

Company Brief

Birlasoft
Birlasoft is a global IT services and digital solutions provider delivering consulting, enterprise applications, cloud, and infrastructure services to enterprises across industries, helping accelerate digital transformation and business modernization.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Noida, India
WebsiteLinkedIn