Senior Technical Product Manager, Content Platforms (AI Content Operations)

Braze
Chicago
Workplace: OnsiteFull timeUSD 140,000 - 221,000 annuallyFunction: Product ManagementSkills: ["Systems thinking","Iterative mindset","Bias toward action","Collaboration","Technical judgment"]

Own the AI content operations product roadmap within Content Platforms, partnering closely with marketing and learning teams to understand how content workflows create friction. You’ll ship AI-powered tools that shorten the path from idea to published content—such as metadata generation, doc-to-CMS conversion, review/quality checks, and research assistants—build functional prototypes end-to-end, and drive adoption in the Sanity CMS and broader content stack.

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Braze
Braze
3 days ago

Senior Technical Product Manager, Content Platforms (AI Content Operations)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the AI content operations product roadmap within Content Platforms, partnering closely with marketing and learning teams to understand how content workflows create friction. You’ll ship AI-powered tools that shorten the path from idea to published content—such as metadata generation, doc-to-CMS conversion, review/quality checks, and research assistants—build functional prototypes end-to-end, and drive adoption in the Sanity CMS and broader content stack.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Embed with marketing and learning teams to understand how content is created end-to-end and where friction exists.
  • •Own the AI content operations product roadmap, deciding what to build, buy, and discontinue.
  • •Ship AI-powered tools that shorten the path from idea to published content across the Sanity CMS and broader content stack.
  • •Build functional prototypes independently to validate ideas and sharpen requirements before full engineering investment.
  • •Drive adoption by ensuring tools change daily workflows, making smart build-vs-buy decisions, and partnering with the Sanity platform team.

Pay and Benefits

Salary: USD 140,000 - 221,000 annually
Equity and Bonus:Equity
Perks:RetirementEquityPaid LeaveHealth InsuranceDentalVisionLife InsuranceDisabilityPaid ParentalLearning BudgetRsus

Key Requirements

  • •Deep understanding of modern content team workflows, including content calendars, brief-to-publish, review/approval, SEO, localization touchpoints, and asset management.
  • •Strong technical foundation with headless CMS architecture, with Sanity experience as a plus.
  • •Comfort building prototypes independently using Node.js and TypeScript, and validating ideas end-to-end.
  • •Opinionated approach to integrating LLMs into real workflows, including evaluating, prompting, and embedding model behavior.
  • •Product instincts for connecting multiple systems (CMS, analytics, model providers, internal services) and collaborating closely with engineers to deliver adoption-focused tools.
Skills:Systems thinkingIterative mindsetBias toward actionCollaborationTechnical judgment
Languages:English
Tech Stack:SanityHeadless CMSNode.jsTypeScriptLLMsClaude CodeCursor

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn