Customer Experience Banker - Brooklyn Park, MN

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 22 - 23 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen","Problem-solving"]

Serve as a financial concierge for walk-in customers by delivering excellent service, resolving issues, and accurately processing transactions. Proactively identify customer financial goals, educate customers on consumer deposits and lending, and drive relationship growth through a disciplined sales process, follow-ups, outbound calling, and referrals. Partner with other bank teams to deepen relationships while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker - Brooklyn Park, MN

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Last checked: 11 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers by delivering excellent service, resolving issues, and accurately processing transactions. Proactively identify customer financial goals, educate customers on consumer deposits and lending, and drive relationship growth through a disciplined sales process, follow-ups, outbound calling, and referrals. Partner with other bank teams to deepen relationships while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and consumer lending.
  • •Grow and retain customer relationships through a disciplined sales process, including new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Pay and Benefits

Salary: USD 22 - 23 hourly
Perks:Health InsuranceWellness StipendLife InsuranceRetirement SavingsPaid Leave

Key Requirements

  • •High school diploma or GED, with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a bachelor’s degree.
  • •Be proficient in understanding and educating customers on consumer deposit products and consumer lending.
  • •Have at least 1 year of customer service in banking/financial services or goal-driven retail sales (preferred).
  • •Have cash handling skills (preferred).
  • •Be comfortable with technology such as mobile services and online banking services (preferred).
Experience:1+ yearsBankingFinancial servicesRetail salesCustomer serviceMilitary service
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumenProblem-solving
Tech Stack:Mobile servicesOnline banking

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn