Customer Experience Banker Non NMLS - Pontotoc, MS

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen"]

Serve as a financial concierge for walk-in customers, providing excellent service, accurately processing transactions, and balancing daily. Identify customer financial goals and proactively retain and grow consumer and business relationships by recommending deposit and other banking products. Use a disciplined sales process, outbound follow-up, and referrals to deepen partnerships, while adhering to all operational, security, risk, and regulatory requirements.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker Non NMLS - Pontotoc, MS

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Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, providing excellent service, accurately processing transactions, and balancing daily. Identify customer financial goals and proactively retain and grow consumer and business relationships by recommending deposit and other banking products. Use a disciplined sales process, outbound follow-up, and referrals to deepen partnerships, while adhering to all operational, security, risk, and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Process customer transactions accurately and efficiently and balance daily.
  • •Educate customers on consumer deposit products.
  • •Identify opportunities to grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Adhere to operational, security, risk and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED with a minimum of 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Be proficient in educating customers on consumer deposit products.
  • •Have customer service and relationship management skills, with demonstrated acumen in sales, banking, communication, and presentation.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.
  • •Preferred: 1+ year in customer service in banking/financial services or goal-driven retail sales, plus cash handling skills and comfort with mobile and online banking technology.
Experience:BankingFinancial servicesRetail salesCustomer service
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumen
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn