Assistant General Manager, Carbone (Dubai, AE)

Kerzer International
Dubai
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 3-5 yearsSkills: ["Team leadership","Customer focus","Working under pressure","Hands-on management","Conflict resolution"]

Assist the Restaurant General Manager in running Carbone’s daily operations and driving profitability. Lead recruitment, training, and performance review of team members while ensuring consistent guest service and brand specifications. Manage guest feedback and complaints to drive improvements, oversee merchandising, inventory, and menu engineering, and use financial and staffing controls to meet profit objectives. Maintain health and safety standards and resolve operational issues with professionalism.

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Kerzer International
Kerzer International
1 day ago

Assistant General Manager, Carbone (Dubai, AE)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Assist the Restaurant General Manager in running Carbone’s daily operations and driving profitability. Lead recruitment, training, and performance review of team members while ensuring consistent guest service and brand specifications. Manage guest feedback and complaints to drive improvements, oversee merchandising, inventory, and menu engineering, and use financial and staffing controls to meet profit objectives. Maintain health and safety standards and resolve operational issues with professionalism.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Assist the Restaurant General Manager in overseeing efficient running and profitability of daily restaurant operations
  • •Ensure outstanding guest service standards, including greeting/acknowledging guests and maintaining product knowledge
  • •Recruit, train, develop, communicate with, and assess performance of team members through regular reviews
  • •Handle guest complaints/comments, use feedback for improvements, and ensure reservation/guest preference records are maintained
  • •Utilize SOPs and tools for quarterly menu engineering, manage financials and staffing levels, and maintain health and safety adherence

Pay and Benefits

Perks:Health InsuranceDentalLife InsuranceAnnual FlightsIncentive ProgramDiscounted RatesMeal PerksWellness Stipend

Key Requirements

  • •3–5 years of experience in a similar role within a luxury hotel
  • •Ability to lead teams with strong customer focus and hands-on management style
  • •Experience training, developing, and assessing team performance (including performance reviews)
  • •Ability to manage guest complaints/comments and resolve uncomfortable situations with guests and staff
  • •Familiarity with restaurant operations including merchandising standards, inventory control, and financial/personnel management
Experience:3-5 years
Skills:Team leadershipCustomer focusWorking under pressureHands-on managementConflict resolution

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn