ETCH Customer Engineer

Applied Materials
South Korea
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 1-2 yearsEducation: associatesSkills: ["Written communication","Verbal communication","Problem-solving","Customer communication"]

Serve as the direct liaison with customers, installing, maintaining, and upgrading semiconductor equipment in Icheon-Gwango. Troubleshoot issues using digital analytics and basic diagnostic techniques, then perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Work closely with Senior Customer Engineers, coordinate directly with customers to ensure smooth operations, and complete assigned additional duties.

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FursaFursa
Applied Materials
Applied Materials
4 days ago

ETCH Customer Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as the direct liaison with customers, installing, maintaining, and upgrading semiconductor equipment in Icheon-Gwango. Troubleshoot issues using digital analytics and basic diagnostic techniques, then perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Work closely with Senior Customer Engineers, coordinate directly with customers to ensure smooth operations, and complete assigned additional duties.
Location: South Korea
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers [Customer Engineers] on installing, maintaining, and upgrading customer equipment.
  • •Use digital analytics for troubleshooting customer equipment.
  • •Apply basic diagnostic techniques to assess and address technical issues under guidance.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Pay and Benefits

Perks:Employee AssistanceTravel Allowance

Key Requirements

  • •Completion of an Associate degree, military technical training, field service experience, or trade certification.
  • •1–2 years of work experience in customer/field service support or a related technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint, plus a valid driver’s license (passport if travel is required).
Experience:1-2 years
Education:Associate's
Skills:Written communicationVerbal communicationProblem-solvingCustomer communication
Licenses:Valid driver’s license
Tech Stack:Digital analyticsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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