Staff Product Manager, Provider Activation

Headway
San Francisco, Seattle, New York
Workplace: RemoteFull timeUSD 265,200 - 331,500 annuallyFunction: Product ManagementSkills: ["Cross-functional collaboration","Strategic thinking","Decision making","Iterative progress","Relationship building"]

Own the provider activation funnel for Headway, driving strategy and execution to increase activated providers and high-quality early appointments. Partner cross-functionally with sales, CX, pricing, ranking, and provider experience teams to make activation effective, simple, and delightful. Build tools and workflows for porting providers’ existing patients, develop onboarding journeys, and define the team’s OKRs, roadmap, and success metrics.

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FursaFursa
Headway
Headway
17 hours ago

Staff Product Manager, Provider Activation

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own the provider activation funnel for Headway, driving strategy and execution to increase activated providers and high-quality early appointments. Partner cross-functionally with sales, CX, pricing, ranking, and provider experience teams to make activation effective, simple, and delightful. Build tools and workflows for porting providers’ existing patients, develop onboarding journeys, and define the team’s OKRs, roadmap, and success metrics.
Location: San Francisco, Seattle, New York
Workplace: Remote
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own the provider activation funnel, including the stages and thresholds that lead to high-quality retention.
  • •Build strategies to increase the volume of activated providers and appointments per new provider to improve provider retention and LTV.
  • •Partner closely with teams including sales, CX, pricing, ranking, and provider experience to ensure activation is effective, simple, and delightful.
  • •Drive porting efforts: tools, flows, and incentives that help providers bring their existing patients to Headway.
  • •Develop a well-segmented onboarding journey that builds trust and confidence for new providers, and define team OKRs and roadmap.

Pay and Benefits

Salary: USD 265,200 - 331,500 annually
Equity and Bonus:Equity
Perks:MedicalDentalVisionHsa/fsa401kEquityParental LeavePaid LeaveEapPaid Holidays

Key Requirements

  • •Have owned a complex growth or activation motion where user work directly tied to revenue impact.
  • •Learn fast and develop a clear point of view on how customer needs and user experience connect to business outcomes.
  • •Have influenced teams you don't manage (e.g., sales, CX, finance, pricing) to drive alignment across competing priorities.
  • •Be curious and able to dive deep to build fluency and expertise in the problem space.
  • •Make decisions and drive iterative progress even without perfect information, while bringing others along.
Experience:HealthcareMental healthcare
Skills:Cross-functional collaborationStrategic thinkingDecision makingIterative progressRelationship building

Company Brief

Headway
Headway is a technology-driven mental health platform that connects patients with licensed therapists and streamlines insurance-based mental healthcare access for providers and practices across the United States.
Industry: Mental Health
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2017
Website