Senior Customer Engineer, East China

Cloudflare
Beijing
Full timeFunction: Administration & Executive AssistanceSkills: ["Presentation","Stakeholder management","Communication","Trusted advisory"]

Own the technical relationship with enterprise customers in the East China region, guiding them from initial discovery through onboarding, renewal, and expansion. Partner with Account Executives to design bespoke architectures, run PoCs, and deliver product demonstrations across Security, Networking, Zero Trust, and Developer Platforms. Operate as a quota-carrying technologist using AI-augmented workflows to automate routine tasks and drive measurable business outcomes.

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FursaFursa
Cloudflare
Cloudflare
2 days ago

Senior Customer Engineer, East China

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Own the technical relationship with enterprise customers in the East China region, guiding them from initial discovery through onboarding, renewal, and expansion. Partner with Account Executives to design bespoke architectures, run PoCs, and deliver product demonstrations across Security, Networking, Zero Trust, and Developer Platforms. Operate as a quota-carrying technologist using AI-augmented workflows to automate routine tasks and drive measurable business outcomes.
Location: Beijing
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Lead technical discovery with Account Executives, build bespoke architectures, and deliver product demonstrations and PoCs across Cloudflare’s portfolio.
  • •Maintain trusted technical advisory relationships across the customer lifecycle from onboarding through maturity, renewal, and expansion.
  • •Own long-term technical alignment between customer business goals and Cloudflare’s product roadmap.
  • •Drive commercial outcomes with a variable quota tied to new business and account growth, including running QBRs for C-level ROI translation.
  • •Use AI agents and internal platforms to automate routine tasks such as RFP/security questionnaire responses, sandbox provisioning, and basic telemetry monitoring.

Key Requirements

  • •Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or a Forward Deployed Engineer.
  • •Broad technical expertise across web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
  • •A commercial mindset with experience in quota-carrying or revenue-aligned environments and enterprise sales cycles.
  • •Exceptional presentation and stakeholder management skills bridging technical implementation details and C-suite strategy.
  • •Hands-on experience with Cloudflare developer platform and AI ecosystem, specifically Workers AI and AI Gateway.
Experience:Enterprise salesSaaSWeb securityCloud infrastructure
Skills:PresentationStakeholder managementCommunicationTrusted advisory
Tech Stack:Workers AIAI GatewayPythonJavaScript

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn