Senior Business Analyst

Fiserv
Milan
Workplace: OnsiteFull timeEUR 60,300+Function: Business OperationsSkills: ["Requirements gathering","Client communication","Analysis","Consulting mindset","Stakeholder management"]

Lead requirements discussions with clients and translate business needs into end-to-end merchant acquiring solutions for banks and financial institutions. Partner with merchant solutions, product, technology, and third-party partners to gather, analyze, and document requirements for payment solutions. Draft solution documents, resolve functional queries, and ensure timely escalation and resolution of moderate to complex issues. Apply deep SME expertise across payment gateway, authorization switches, schemes clearing/settlements, and reconciliation.

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FursaFursa
Fiserv
Fiserv
1 day ago

Senior Business Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 2 weeks ago

Job Summary

Lead requirements discussions with clients and translate business needs into end-to-end merchant acquiring solutions for banks and financial institutions. Partner with merchant solutions, product, technology, and third-party partners to gather, analyze, and document requirements for payment solutions. Draft solution documents, resolve functional queries, and ensure timely escalation and resolution of moderate to complex issues. Apply deep SME expertise across payment gateway, authorization switches, schemes clearing/settlements, and reconciliation.
Location: Milan
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Lead requirements discussions with clients and finalize business needs for merchant acquiring and payment solutions.
  • •Gather, analyze, and document business requirements with clients, product, technology teams, and third-party partners.
  • •Draft end-to-end merchant acquiring solutions for banks or financial institutions.
  • •Identify, analyze, research, and resolve functional queries from internal teams and third parties.
  • •Identify systemic and business-impacting trends and escalate through appropriate leadership channels.

Pay and Benefits

Salary: EUR 60,300

Key Requirements

  • •Extensive SME functional knowledge in merchant acquiring solutions, including payment gateway, authorization switches, scheme clearing & settlements, merchant pricing, interchange and scheme fees, and financial reconciliations.
  • •Fluent in Italian and English.
  • •Prior experience working within the payments industry.
Experience:Payments industry
Skills:Requirements gatheringClient communicationAnalysisConsulting mindsetStakeholder management
Languages:ItalianEnglish

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn