Credit Resolution Coordinator - Maternity Cover

VF Corporation
Nottingham
Workplace: HybridFull timeGBP 24,500+ annuallyFunction: Banking, Lending & CreditSkills: ["Communication","Proactive","Teamwork","Organization","Problem-solving"]

Manage a portfolio of customer accounts in VF’s Credit Department, investigating and resolving invoice, shipment, contract, and deduction-related claims and disputes. Collaborate with internal teams to identify root causes, implement corrective actions, and reduce recurring issues to improve order-to-cash and cash flow. Maintain accurate account status using internal systems and customer platforms, monitor open items, and contribute to continuous process improvements.

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VF Corporation
VF Corporation
16 hours ago

Credit Resolution Coordinator - Maternity Cover

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Manage a portfolio of customer accounts in VF’s Credit Department, investigating and resolving invoice, shipment, contract, and deduction-related claims and disputes. Collaborate with internal teams to identify root causes, implement corrective actions, and reduce recurring issues to improve order-to-cash and cash flow. Maintain accurate account status using internal systems and customer platforms, monitor open items, and contribute to continuous process improvements.
Location: Nottingham
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Manage a daily portfolio of customer accounts to ensure data accuracy and up-to-date account status using internal systems and customer platforms.
  • •Investigate, analyze, and resolve claims and disputes involving pricing issues, delivery discrepancies, short payments, returns, and deduction queries.
  • •Collaborate with cross-functional teams to validate claims, attend meetings, maintain clear communication, and help drive timely resolution strategies.
  • •Monitor open items and deductions, ensuring proper documentation, root-cause identification, and alignment with VF policies.
  • •Bring forward ideas to streamline processes, reduce disputes, and enhance the claims management workflow.

Pay and Benefits

Salary: GBP 24,500 annually
Perks:Paid LeavePension

Key Requirements

  • •Strong communication skills and the ability to build relationships while resolving customer queries by email and messaging.
  • •A proactive, team-player approach with a willingness to learn new skills.
  • •Highly organized, thorough, and methodical work style, with comfort handling data and numbers daily.
  • •Ability to investigate and solve problems related to claims and disputes.
  • •Working knowledge of MS Excel would be beneficial (training available).
Skills:CommunicationProactiveTeamworkOrganizationProblem-solving
Tech Stack:MS Excel

Company Brief

VF Corporation
Global apparel and footwear company that owns brands such as Vans, The North Face, Timberland, and Dickies. Designs, markets, and distributes branded lifestyle products through wholesale, retail, and e-commerce channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Denver, United States
Founded: 1899
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