PhonePe

1 day ago

CCM-Guntur (Andhra Pradesh)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Lead and manage a team of Collection Executives for the assigned cluster, driving daily collections execution and portfolio delinquency recovery. Monitor KPIs such as resolution rates and delinquency buckets, analyze portfolio health and collection trends, and implement strategies to reduce roll rates and bucket-wise delinquencies. Ensure compliance with collections processes, SOPs, and regulatory guidelines, and regularly report cluster performance, challenges, and improvement actions.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Lead and manage a team of Collection Executives and coordinate with third-party recovery agencies to ensure targets are met.
•Drive collections for the assigned cluster by monitoring KPIs such as resolution rates and delinquency buckets.
•Own portfolio delinquency rates and overdue payment recovery, including strategies to control roll rates and reduce delinquencies.
•Develop and execute cluster-specific collections strategies by analyzing data and portfolio health.
•Ensure adherence to collections processes, SOPs, internal policies, and regulatory guidelines; conduct reporting and performance reviews.

Pay and Benefits

Perks:Health InsuranceLife InsuranceEmployee AssistanceMaternity BenefitPaternity BenefitRelocationEmployee PfGratuityNps

Key Requirements

•Graduate qualification with at least 5 years of experience in collections.
•Minimum 1–2 years in a team lead or supervisory role.
•Experience in a bank, new-age NBFC, or fintech company.
•Ability to lead and motivate a team.
•Excellent decision-making and ability to work effectively under pressure with strong communication skills.

Experience:5+ yearsFintechNBFC

Education:Bachelor's

Skills:LeadershipCommunicationDecision-makingCoachingPressure handling

Languages:English

Company Brief

PhonePe

PhonePe is an Indian digital payments and financial services platform offering UPI payments, wallet services, mutual funds, insurance, and merchant solutions to consumers and businesses across India.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Bengaluru, India

Founded: 2015

Website LinkedIn

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PhonePe

1 day ago

CCM-Guntur (Andhra Pradesh)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Lead and manage a team of Collection Executives and coordinate with third-party recovery agencies to ensure targets are met.
•Drive collections for the assigned cluster by monitoring KPIs such as resolution rates and delinquency buckets.
•Own portfolio delinquency rates and overdue payment recovery, including strategies to control roll rates and reduce delinquencies.
•Develop and execute cluster-specific collections strategies by analyzing data and portfolio health.
•Ensure adherence to collections processes, SOPs, internal policies, and regulatory guidelines; conduct reporting and performance reviews.

Pay and Benefits

Perks:Health InsuranceLife InsuranceEmployee AssistanceMaternity BenefitPaternity BenefitRelocationEmployee PfGratuityNps

Key Requirements

•Graduate qualification with at least 5 years of experience in collections.
•Minimum 1–2 years in a team lead or supervisory role.
•Experience in a bank, new-age NBFC, or fintech company.
•Ability to lead and motivate a team.
•Excellent decision-making and ability to work effectively under pressure with strong communication skills.

Experience:5+ yearsFintechNBFC

Education:Bachelor's

Skills:LeadershipCommunicationDecision-makingCoachingPressure handling

Languages:English

Company Brief

PhonePe

PhonePe is an Indian digital payments and financial services platform offering UPI payments, wallet services, mutual funds, insurance, and merchant solutions to consumers and businesses across India.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Bengaluru, India

Founded: 2015

Website LinkedIn