HRIS Analyst, UKG

Dandy
Mexico
Workplace: RemoteFull timeFunction: People, HR & TalentExperience: 3-5 yearsSkills: ["Customer-first mindset","Attention to detail","Prioritization","Clear communication","Stakeholder management"]

Own UKG Pro for the People Ops team, serving as the primary subject-matter expert for day-to-day system support, troubleshooting, and stakeholder-facing resolutions. Triage People Systems requests in Jira, and build, maintain, and enhance UKG Pro reports and dashboards for HR, Finance, and business leaders. Configure core modules like HR, timekeeping, accruals, and scheduling, while documenting processes and helping address recurring root causes.

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Dandy
Dandy
1 month ago

HRIS Analyst, UKG

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Last checked: 17 hours agoStatus: Live

Job Summary

Own UKG Pro for the People Ops team, serving as the primary subject-matter expert for day-to-day system support, troubleshooting, and stakeholder-facing resolutions. Triage People Systems requests in Jira, and build, maintain, and enhance UKG Pro reports and dashboards for HR, Finance, and business leaders. Configure core modules like HR, timekeeping, accruals, and scheduling, while documenting processes and helping address recurring root causes.
Location: Mexico
Workplace: Remote
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary UKG Pro subject matter expert for the People Ops team, handling requests and troubleshooting issues.
  • •Triage and manage People Systems requests via Jira, ensuring tickets are prioritized, tracked, and resolved with clear stakeholder communication.
  • •Build, maintain, and enhance UKG Pro reports and dashboards to support HR, Finance, and business leaders.
  • •Configure and maintain UKG Pro modules, including core HR, timekeeping, accruals, and scheduling.
  • •Document system processes, configuration changes, and reporting standards; partner with People Ops to identify recurring root causes.

Pay and Benefits

Perks:Health InsuranceDentalPaid LeaveRetirement Savings

Key Requirements

  • •3-5 years of hands-on UKG Pro experience, including report building (Cognos or UKG Reporting) and system configuration.
  • •Experience managing incoming requests through a ticketing system (Jira or similar).
  • •Strong customer-first mindset with responsiveness, clarity, and patience with stakeholders.
  • •Maintain data integrity with attention to detail (SOX audit controls experience preferred).
  • •Ability to manage competing priorities while delivering reliable day-to-day support.
Experience:3-5 years
Skills:Customer-first mindsetAttention to detailPrioritizationClear communicationStakeholder management
Tech Stack:UKG ProCognosUKG ReportingJiraSOX

Company Brief

Dandy
Dandy is a fully digital dental lab that provides intraoral scanners, chairside software, real-time clinical support, and AI‑accelerated manufacturing to streamline prosthetic workflows and improve patient outcomes for dental practices and DSOs.
Industry: HealthTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Seed
Headquarters: New York, United States
Founded: 2016
Glassdoor
Glassdoor: 3.4
WebsiteLinkedInGlassdoor