Site Reliability Engineer (Forward Deployed)

Teleport
United States, United Kingdom
Workplace: RemoteFull timeUSD 189,000 - 278,000 annuallyFunction: Software EngineeringSkills: ["Communication","Customer focus","Problem-solving","Adaptability"]

Work directly with customers to ensure successful Teleport deployments by addressing deployment blockers, removing roadblocks, and supporting complex troubleshooting. You’ll write and fix Infrastructure as Code (e.g., Helm charts), develop workarounds, and implement small features or bug fixes in Go. For larger issues, you’ll gather requirements and build the business case with product and engineering to drive solutions. Most of your code will be open source.

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FursaFursa
Teleport
Teleport
1 month ago

Site Reliability Engineer (Forward Deployed)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Work directly with customers to ensure successful Teleport deployments by addressing deployment blockers, removing roadblocks, and supporting complex troubleshooting. You’ll write and fix Infrastructure as Code (e.g., Helm charts), develop workarounds, and implement small features or bug fixes in Go. For larger issues, you’ll gather requirements and build the business case with product and engineering to drive solutions. Most of your code will be open source.
Location: United States, United Kingdom
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Work directly with customers to ensure successful Teleport deployments.
  • •Meet regularly with customers to understand pain points blocking deployments and remove roadblocks.
  • •Write and fix IaC deployments (including Helm charts) and develop workarounds.
  • •Write Go code to fix bugs and implement small features.
  • •For complex issues, gather requirements and articulate the problem to build a business case with product and engineering teams.

Pay and Benefits

Salary: USD 189,000 - 278,000 annually
Perks:Health InsuranceLearning BudgetRetirement Savings

Key Requirements

  • •Excellent communication skills.
  • •Experience with Infrastructure as Code (IaC) such as Terraform, Ansible, or Helm.
  • •Linux systems engineering experience.
  • •Go or Rust experience.
  • •Comfort working directly with customers and shifting focus as needed in a startup environment.
Skills:CommunicationCustomer focusProblem-solvingAdaptability
Tech Stack:Infrastructure as CodeTerraformAnsibleHelmLinuxGoRustOpen sourceGithubSlack

Company Brief

Teleport
Provides an access plane for infrastructure that secures SSH, Kubernetes, databases, and internal applications with identity-aware access, session recording, and unified audit for hybrid-cloud and cloud-native environments.
Industry: Cybersecurity
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Seattle, United States
Founded: 2016
WebsiteLinkedIn