Key Account Manager F/H

Thales
France
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 10+ yearsEducation: mastersSkills: ["Customer relationship","Autonomy","Rigor","Ability to federate/align teams","Transversal leadership"]

Develop and manage a strategic relationship with a major public client (Direction des Services de la Navigation Aérienne). Own the account plan, coordinate with sales and cross-functional teams, ensure customer satisfaction, and drive solutions sales for air traffic control and surveillance. Build, negotiate, and secure bids through contracting and budgeted order intake, including commercial reporting. Lead complex technology sales and public tender processes in France.

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FursaFursa
Thales
Thales
1 week ago

Key Account Manager F/H

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Develop and manage a strategic relationship with a major public client (Direction des Services de la Navigation Aérienne). Own the account plan, coordinate with sales and cross-functional teams, ensure customer satisfaction, and drive solutions sales for air traffic control and surveillance. Build, negotiate, and secure bids through contracting and budgeted order intake, including commercial reporting. Lead complex technology sales and public tender processes in France.
Location: France
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Develop and strengthen the strategic client relationship and map stakeholders across the organization.
  • •Build, run, and present the account plan in coordination with sales teams and management.
  • •Ensure customer satisfaction by analyzing feedback and coordinating action plans when needed.
  • •Align sales and cross-functional teams around development opportunities and strategic account actions.
  • •Develop sales of air traffic management solutions and products, including public tenders, and negotiate offers through contracting with commercial reporting.

Key Requirements

  • •At least 10 years of experience in a sales, business capture, or negotiation environment for public tenders with authorities or public institutions in France.
  • •Ability to manage and develop strategic accounts.
  • •Strong ability to sell and negotiate complex technological solutions.
  • •Knowledge of public procurement tender processes in France.
  • •Fluent English, plus a customer-focused mindset and leadership/coordination across teams.
Experience:10+ years
Education:Master's
Skills:Customer relationshipAutonomyRigorAbility to federate/align teamsTransversal leadership
Languages:English

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn