FREIBURG - Station Service Specialist (m/w/d)

Roadsurfer
Basel
Workplace: OnsiteFull timeEUR 29,000 - 32,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer service","Communication","Teamwork"]

Delight customers by handing over and returning their campervans with a friendly, professional approach. Personally explain and complete the handover, assist with daily station tasks, and ensure thorough cleaning of campers inside and out. You’ll work hands-on at the station, supporting a smooth start to every vacation while leveraging your customer service experience and excellent communication in German and English.

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FursaFursa
Roadsurfer
Roadsurfer
1 day ago

FREIBURG - Station Service Specialist (m/w/d)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Delight customers by handing over and returning their campervans with a friendly, professional approach. Personally explain and complete the handover, assist with daily station tasks, and ensure thorough cleaning of campers inside and out. You’ll work hands-on at the station, supporting a smooth start to every vacation while leveraging your customer service experience and excellent communication in German and English.
Location: Basel
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Welcome customers and ensure a great experience during camper pickup and return.
  • •Explain and personally hand over campervans to customers.
  • •Support daily station tasks to help customers start their trips smoothly.
  • •Assist with packing in and ensuring thorough cleaning of campers inside and outside.
  • •Work hands-on on station operations with a customer-first mindset.

Pay and Benefits

Salary: EUR 29,000 - 32,000 annually
Perks:Free RentTravel AllowanceFamily Discounts

Key Requirements

  • •Hands-on, always ready to jump in and support day-to-day station work.
  • •Experience working with customers or in customer service.
  • •Valid driving license (class B).
  • •Very good German and English skills.
  • •Practical, customer-focused communication during camper handover and return.
Skills:Customer serviceCommunicationTeamwork
Licenses:Class B
Languages:GermanEnglish

Company Brief

Roadsurfer
Operates an online platform for renting and buying campervans and motorhomes across Europe. Provides booking, insurance, and trip-planning services, connecting travelers with fleet partners and private vehicle owners for flexible road-trip experiences.
Industry: Online Marketplaces
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Headquarters: Munich, Germany
Founded: 2016
WebsiteLinkedIn