Block

1 month ago

Manager, Strategic Account Management, Food & Beverage

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead a distributed team of 8-10 Strategic Account Managers in the US Food & Beverage vertical, driving retention and revenue growth for large restaurant portfolios. Provide coaching, escalate customer challenges, and partner with product teams to voice the customer. Build scalable processes and cross-functional programs to up-market our restaurant customers in a data-driven environment.

Location: New York

Workplace: Remote

Employment Type: Full time

Job Function: Sales

Seniority: Sr. Manager level

Key Responsibilities

•Lead a distributed team of up to 8-10 senior Account Managers focused on food and beverage sellers, each with a book of business of 30-50 accounts
•Retain your portfolio in a challenging and competitive environment
•Provide 1:1 coaching and performance management to your team members
•Serve as an escalation point for customer challenges, including meeting with customers in-person weekly to monthly
•Act as a vertical expert and engage with product teams to serve as the customer voice for upmarket sellers with past success working with executive internal stakeholders

Pay and Benefits

Perks:Remote WorkHealth InsuranceRetirement Savings

Key Requirements

•15+ years total experience in Business Development, Sales or Account Management, ideally in the food and beverage industry.
•5+ years experience directly managing metrics-driven customer-facing teams within a high-growth technology company.
•Experience identifying opportunities and independently developing plans of action on behalf of your team.
•Excellent written communication for all audiences, including internal senior stakeholders.
•Experience working cross-functionally with product teams to serve as the voice of the customer.

Experience:15+ yearsFood & beverageSaaSRestaurant

Skills:LeadershipCommunicationCoachingNegotiationRelationship management

Languages:English

Company Brief

Block

Builds financial services and commerce tools to empower businesses and individuals, operating products such as Square, Cash App, Spiral (Bitcoin initiatives), TIDAL, and developer-focused payment and banking solutions.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn

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Block

1 month ago

Manager, Strategic Account Management, Food & Beverage

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Remote

Employment Type: Full time

Job Function: Sales

Seniority: Sr. Manager level

Key Responsibilities

•Lead a distributed team of up to 8-10 senior Account Managers focused on food and beverage sellers, each with a book of business of 30-50 accounts
•Retain your portfolio in a challenging and competitive environment
•Provide 1:1 coaching and performance management to your team members
•Serve as an escalation point for customer challenges, including meeting with customers in-person weekly to monthly
•Act as a vertical expert and engage with product teams to serve as the customer voice for upmarket sellers with past success working with executive internal stakeholders

Pay and Benefits

Perks:Remote WorkHealth InsuranceRetirement Savings

Key Requirements

•15+ years total experience in Business Development, Sales or Account Management, ideally in the food and beverage industry.
•5+ years experience directly managing metrics-driven customer-facing teams within a high-growth technology company.
•Experience identifying opportunities and independently developing plans of action on behalf of your team.
•Excellent written communication for all audiences, including internal senior stakeholders.
•Experience working cross-functionally with product teams to serve as the voice of the customer.

Experience:15+ yearsFood & beverageSaaSRestaurant

Skills:LeadershipCommunicationCoachingNegotiationRelationship management

Languages:English

Company Brief

Block

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn