Tyson Foods

6 days ago

Advisor HR - Chick N Quick

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Provide first-point HR process and transactional support as a case-management agent for HR systems. Serve as a primary contact for users via ServiceNow, chat, and phone, handling high-volume walk-up requests and resolving first-level issues. Support HR operations by managing intake data, updating employee information, navigating HR systems, monitoring HR inboxes, and escalating issues to People Operations, Centers of Excellence, Directors HR, or Leadership.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Provide process and transactional HR support as the first point of contact for users via ServiceNow, chat, and phone.
•Manage high-volume walk-up support and resolve first-level support requests.
•Handle HR system navigation tasks and support employee self-service processes (e.g., address changes, background check corrections).
•Support HR data processes such as intake data and updating team members’ personal information.
•Monitor HR inboxes, respond directly to issues, and escalate to appropriate People Operations teams or leadership.

Key Requirements

•Bachelor’s degree or equivalent combination of education and experience.
•2+ years of relevant customer support experience plus past data entry experience.
•Intermediate computer skills including generating simple letters, spreadsheets, and formatted data output; proficient in Microsoft Excel, Word, and PowerPoint.
•Excellent verbal and written communication skills to support a broad range of end users.
•Strong customer service, analytical/troubleshooting, planning/organizational skills, attention to detail, and ability to work in a fast-paced team environment; SAP/HR and Workday familiarity is a plus.

Experience:2+ years

Education:Bachelor's

Skills:Customer serviceCommunicationTroubleshootingPlanningOrganizational skills

Tech Stack:ServiceNowMicrosoft ExcelMicrosoft WordPowerPointSAP/HRWorkday

Company Brief

Tyson Foods

Tyson Foods is a global food company that produces and markets chicken, beef, and pork products, along with prepared foods and packaged protein brands for retail and foodservice customers.

Industry: Food Production

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Springdale, United States

Founded: 1935

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Tyson Foods

6 days ago

Advisor HR - Chick N Quick

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Provide process and transactional HR support as the first point of contact for users via ServiceNow, chat, and phone.
•Manage high-volume walk-up support and resolve first-level support requests.
•Handle HR system navigation tasks and support employee self-service processes (e.g., address changes, background check corrections).
•Support HR data processes such as intake data and updating team members’ personal information.
•Monitor HR inboxes, respond directly to issues, and escalate to appropriate People Operations teams or leadership.

Key Requirements

•Bachelor’s degree or equivalent combination of education and experience.
•2+ years of relevant customer support experience plus past data entry experience.
•Intermediate computer skills including generating simple letters, spreadsheets, and formatted data output; proficient in Microsoft Excel, Word, and PowerPoint.
•Excellent verbal and written communication skills to support a broad range of end users.
•Strong customer service, analytical/troubleshooting, planning/organizational skills, attention to detail, and ability to work in a fast-paced team environment; SAP/HR and Workday familiarity is a plus.

Experience:2+ years

Education:Bachelor's

Skills:Customer serviceCommunicationTroubleshootingPlanningOrganizational skills

Tech Stack:ServiceNowMicrosoft ExcelMicrosoft WordPowerPointSAP/HRWorkday

Company Brief

Tyson Foods

Tyson Foods is a global food company that produces and markets chicken, beef, and pork products, along with prepared foods and packaged protein brands for retail and foodservice customers.

Industry: Food Production

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Springdale, United States

Founded: 1935

Glassdoor: 3.5

Website LinkedIn Glassdoor