General Manager

Crocs Inc.
United States
Workplace: OnsiteFull timeUSD 29 - 33.5Function: Executive & General ManagementSkills: ["Leadership","Accountability","Communication","Team empowerment","Process execution"]

Lead store operations and drive a high-performing team by setting the pace, inspiring excellence, and owning daily execution across customer experience, cash handling, and store readiness. Apply the C.H.A.R.M service model, manage POS accuracy, pricing/markdowns, inventory replenishment, cleanliness standards, and asset protection processes. Hire and develop a retention-focused team, track performance metrics, and serve as a brand ambassador for product collaborations and launches.

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FursaFursa
Crocs Inc.
Crocs Inc.
2 days ago

General Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Lead store operations and drive a high-performing team by setting the pace, inspiring excellence, and owning daily execution across customer experience, cash handling, and store readiness. Apply the C.H.A.R.M service model, manage POS accuracy, pricing/markdowns, inventory replenishment, cleanliness standards, and asset protection processes. Hire and develop a retention-focused team, track performance metrics, and serve as a brand ambassador for product collaborations and launches.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences using the C.H.A.R.M service model.
  • •Lead daily retail operations, including opening/closing routines, cash handling, POS management, pricing/markdown execution, stock-room organization, and store cleanliness standards.
  • •Recruit, staff, and retain a high-performing team, anticipating seasonal needs and ensuring consistent store coverage.
  • •Drive performance against sales, customer service, and product engagement metrics while maintaining operational organization and execution.
  • •Ensure compliance with Crocs policies, including asset protection, shortage prevention, inventory control, and related initiatives.

Pay and Benefits

Salary: USD 29 - 33.5
Perks:Health InsuranceDentalVisionPaid Leave401kLife InsuranceEmployee AssistanceLong-term Disability

Key Requirements

  • •Must be 18 years or older.
  • •4+ years of retail experience, with preference for prior Store Manager experience.
  • •Flexibility to work nights, weekends, holidays, and extended hours with regular attendance and punctuality.
  • •Proven track record inspiring and empowering teams while driving performance and results.
  • •Valid driver’s license and acceptable driving record may be required if driving is an essential job function.
Experience:Retail
Skills:LeadershipAccountabilityCommunicationTeam empowermentProcess execution
Licenses:Driver’s license
Tech Stack:POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn