Field Service Engineer in PWS

Emerson
Guam, Slovenia, Dominican Republic
Workplace: HybridFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 3-5 yearsSkills: ["Accountability","Collaboration","Communication","Customer focus","Situational adaptability"]

Provide site and lifecycle after-sales services for installed equipment and local customers, including MRO/warranty support, upgrades/migrations, start-up & commissioning, and installation/maintenance/repairs. Implement Ovation system upgrade/migration, deliver 24-hour standby coverage for contract customers, support service infrastructure building in Korea, and manage product recall/replacement. Collaborate with project teams, report progress and technical issues to the Service Manager, and continuously identify quality and efficiency improvements.

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Emerson
Emerson
2 months ago

Field Service Engineer in PWS

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Provide site and lifecycle after-sales services for installed equipment and local customers, including MRO/warranty support, upgrades/migrations, start-up & commissioning, and installation/maintenance/repairs. Implement Ovation system upgrade/migration, deliver 24-hour standby coverage for contract customers, support service infrastructure building in Korea, and manage product recall/replacement. Collaborate with project teams, report progress and technical issues to the Service Manager, and continuously identify quality and efficiency improvements.
Location: Guam, Slovenia, Dominican Republic
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Provide site service to installed-based customers.
  • •Perform MRO and warranty service for customers.
  • •Implement Upgrade/Migration for the Ovation system and support start-up/commissioning activities.
  • •Provide 24-hour standby service for Korea contract customers and disseminate safety notices and key information to local service organizations.
  • •Manage product recall/replacement and report progress/technical problems to the Service Manager, while working closely with project teams.

Pay and Benefits

Perks:Health InsuranceParental LeavePaid Leave

Key Requirements

  • •Degree in Electrical Engineering.
  • •Excellent communications skills, both verbal and written.
  • •Strong Microsoft Office skills, particularly MS Excel.
  • •3-5 years’ service experience in technical/industrial environments.
  • •Knowledge about computer networking (e.g., TCP/IP, Serial, Modbus) and operating software (Windows).
Experience:3-5 yearsIndustrial
Education:
Skills:AccountabilityCollaborationCommunicationCustomer focusSituational adaptability
Tech Stack:Microsoft OfficeMS ExcelWindowsTCP/IPSerialModbusOvation

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn