Heidi Health

4 months ago

Senior Site Reliability Engineer - UK

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Senior Site Reliability Engineer in Heidi Health’s Platform/SRE team. You’ll own production reliability, lead on-call incident responses, and drive improvements across Kubernetes, cloud infrastructure, observability, and deployment processes to reduce toil and maintain healthy production systems across the platform.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Sr. Manager level

Key Responsibilities

•Participate in on-call and incident response: Respond to production incidents, contribute to service restoration, and support clear communication during incidents. Over time, take increasing responsibility for leading incidents end-to-end.
•Improve operational reliability: Identify recurring issues and reliability risks, and drive fixes through better alerting, automation, system changes, or process improvements.
•Own parts of the production environment: Operate and improve Kubernetes clusters, cloud infrastructure, and core platform services, with growing ownership as familiarity increases.
•Strengthen observability: Improve dashboards, alerts, logs, and traces so issues are detected earlier and diagnosed faster, with a strong focus on actionable signals.
•Reduce operational toil: Automate repetitive tasks, simplify runbooks, and improve tooling to make on-call and day-to-day operations easier and safer.

Pay and Benefits

Perks:Learning BudgetWellness Stipend

Key Requirements

•3–6+ years in SRE, DevOps, Platform, or operations-heavy engineering roles.
•Experience supporting production systems and participating in on-call rotations.
•Experience operating cloud infrastructure (AWS preferred).
•Working knowledge of Kubernetes and containerised workloads.
•Infrastructure as Code experience (Terraform or similar).
•Scripting or automation experience (Python, Bash, or similar).

Experience:3-6 yearsHealthcareSREDevOpsPlatform

Skills:Problem-solvingCommunicationCollaborationTeamwork

Languages:English

Tech Stack:KubernetesAWSTerraformDatadogPrometheusPythonBash

Company Brief

Heidi Health

Builds an AI medical scribe and clinical productivity platform that automates documentation, form-filling, and task management to expand clinician capacity across hospitals, GP clinics and specialist services worldwide.

Industry: HealthTech

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: Melbourne, Australia

Founded: 2019

Glassdoor: 4.7

Website LinkedIn Glassdoor

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Heidi Health

4 months ago

Senior Site Reliability Engineer - UK

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: DevOps, Cloud & Infrastructure

Seniority: Sr. Manager level

Key Responsibilities

•Participate in on-call and incident response: Respond to production incidents, contribute to service restoration, and support clear communication during incidents. Over time, take increasing responsibility for leading incidents end-to-end.
•Improve operational reliability: Identify recurring issues and reliability risks, and drive fixes through better alerting, automation, system changes, or process improvements.
•Own parts of the production environment: Operate and improve Kubernetes clusters, cloud infrastructure, and core platform services, with growing ownership as familiarity increases.
•Strengthen observability: Improve dashboards, alerts, logs, and traces so issues are detected earlier and diagnosed faster, with a strong focus on actionable signals.
•Reduce operational toil: Automate repetitive tasks, simplify runbooks, and improve tooling to make on-call and day-to-day operations easier and safer.

Pay and Benefits

Perks:Learning BudgetWellness Stipend

Key Requirements

•3–6+ years in SRE, DevOps, Platform, or operations-heavy engineering roles.
•Experience supporting production systems and participating in on-call rotations.
•Experience operating cloud infrastructure (AWS preferred).
•Working knowledge of Kubernetes and containerised workloads.
•Infrastructure as Code experience (Terraform or similar).
•Scripting or automation experience (Python, Bash, or similar).

Experience:3-6 yearsHealthcareSREDevOpsPlatform

Skills:Problem-solvingCommunicationCollaborationTeamwork

Languages:English

Tech Stack:KubernetesAWSTerraformDatadogPrometheusPythonBash

Company Brief

Heidi Health

Industry: HealthTech

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: USD 250M to 500M

Funding: Series B

Headquarters: Melbourne, Australia

Founded: 2019

Glassdoor: 4.7

Website LinkedIn Glassdoor