Team Leader

Northern Trust
Pune
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: bachelorsSkills: ["Communication","Stakeholder management","Risk management","Root cause analysis","Leadership"]

Lead end-to-end KYC Operations delivery within the KYC Centre of Excellence (CoE) in First Line of Defence (1LOD). Oversee CDD and Enhanced Due Diligence (EDD), ensure timely and compliant outputs, manage SLAs and capacity, and act as escalation for complex cases and delivery risks. Embed 1LOD controls, manage operational AML/KYC risk and remediation, drive root-cause improvements, and lead a team of KYC Operations professionals in Pune.

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FursaFursa
Northern Trust
Northern Trust
19 hours ago

Team Leader

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead end-to-end KYC Operations delivery within the KYC Centre of Excellence (CoE) in First Line of Defence (1LOD). Oversee CDD and Enhanced Due Diligence (EDD), ensure timely and compliant outputs, manage SLAs and capacity, and act as escalation for complex cases and delivery risks. Embed 1LOD controls, manage operational AML/KYC risk and remediation, drive root-cause improvements, and lead a team of KYC Operations professionals in Pune.
Location: Pune
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead and oversee day-to-day KYC operations within the KYC CoE, ensuring timely and accurate completion of CDD and EDD.
  • •Ensure execution aligns with AML/KYC policies, procedures, regulatory requirements, and enterprise standards.
  • •Manage workflow allocation, capacity planning, prioritisation, and escalation for complex KYC cases and delivery risks.
  • •Embed 1LOD controls; identify, assess, and manage operational AML/KYC risks; log, track, and remediate issues.
  • •Own remediation actions from quality assurance, audits, regulatory exams, and 2LOD challenges; drive root-cause analysis and continuous process improvements.

Key Requirements

  • •Strong knowledge of AML/KYC regulations, customer due diligence, and operational KYC processes (ideally 5+ years).
  • •Proven experience in KYC Operations, AML Operations, or Financial Crime within financial services.
  • •Demonstrated people management experience, including performance management and capability development.
  • •Strong organizational skills to manage competing priorities in a high-volume environment.
  • •Excellent communication and stakeholder management skills, including the ability to escalate and influence.
Experience:Financial servicesAML/KYC
Education:Bachelor's
Skills:CommunicationStakeholder managementRisk managementRoot cause analysisLeadership

Company Brief

Northern Trust
Global financial services firm providing wealth management, asset servicing, asset management, and banking solutions to institutions, corporations, and affluent individuals, with a focus on custody, investment management, and technology-driven services.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1889
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn