Full-Time Sales Associate, HOKA

Hoka
Italy
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Teamwork","Problem-solving","Customer service","Brand knowledge"]

Deliver a best-in-class customer experience in-store by listening to customers, offering Expert product guidance, and providing up-to-date information on HOKA products. Work as part of a dynamic team to meet store goals, uphold brand standards, and ensure a positive shopping environment from first contact through post-purchase support.

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Hoka
Hoka
3 months ago

Full-Time Sales Associate, HOKA

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 24 days agoStatus: Live

Job Summary

Deliver a best-in-class customer experience in-store by listening to customers, offering Expert product guidance, and providing up-to-date information on HOKA products. Work as part of a dynamic team to meet store goals, uphold brand standards, and ensure a positive shopping environment from first contact through post-purchase support.
Location: Italy
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Provide exceptional in-store customer service from greeting to post-purchase follow-up.
  • •Listen to customers and offer informed product recommendations and updated brand knowledge.
  • •Communicate effectively with customers, team members, management, and stakeholders to meet store goals.
  • •Collaborate as part of a dynamic team to achieve business objectives and maintain a positive work environment.
  • •Uphold the store image, adhere to the dress code, and convey the brand’s values in every interaction.

Pay and Benefits

Perks:Employee DiscountUniform AllowanceMentoring Program

Key Requirements

  • •Excellent verbal and written communication skills in Italian (and English)
  • •Previous retail or customer-service experience preferred
  • •Ability to multitask and stay organized in a fast-paced environment
  • •Strong customer-service orientation with a passion for brand knowledge and product training
  • •Team-oriented with the ability to collaborate to achieve store goals
Experience:RetailFashionFootwear
Skills:CommunicationTeamworkProblem-solvingCustomer serviceBrand knowledge
Languages:ItalianEnglish

Company Brief

Hoka
Deckers Brands designs, markets, and distributes premium footwear, apparel, and accessories through global brands including HOKA, UGG, Teva, and Sanuk, selling via wholesale, e-commerce, and owned retail stores.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Goleta, United States
Founded: 1973
Website