Services and Solutions Delivery Specialist - Resource Planning

Plan and coordinate service resources by creating resourcing plans and service order fulfillment schedules. Monitor, develop, and dispatch service orders to service engineers while collaborating closely with project managers and the order management team. Serve as the primary contact for exception handling and escalations, ensuring timely communication with internal and external stakeholders. Forecast, plan, analyze, and monitor service execution to optimize workforce utilization and delivery commitments.