Personal Injury Claims Examiner

GEICO
United States
Workplace: HybridFull timeUSD 23.41 - 29.41 hourlyFunction: Insurance & ActuarialEducation: high_schoolSkills: ["Communication","Problem-solving","Empathy","Interpersonal","Multitasking"]

Provide reassurance and assistance to policyholders by guiding them through medical aspects of auto insurance claims; investigate medical necessity, determine casualty, evaluate the validity of personal injury claims, and monitor case files throughout treatment while delivering world-class service.

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FursaFursa
GEICO
GEICO
2 months ago

Personal Injury Claims Examiner

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Status: Live
Reposted: similar role first listed 6 months ago

Job Summary

Provide reassurance and assistance to policyholders by guiding them through medical aspects of auto insurance claims; investigate medical necessity, determine casualty, evaluate the validity of personal injury claims, and monitor case files throughout treatment while delivering world-class service.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Guide policyholders through medical aspects of auto insurance claims and educate on medical documents and eligibility.
  • •Investigate medical necessity and casualty determination for personal injury claims.
  • •Evaluate the validity of personal injury claims and monitor case files throughout treatment.
  • •Coordinate with customers, carriers, attorneys, and medical providers to secure information and review contracts and billing documentation.
  • •Provide exceptional customer service and resolve issues to ensure a positive claims experience.

Pay and Benefits

Salary: USD 23.41 - 29.41 hourly
Perks:Health InsuranceDentalVision401kTuition Assistance

Key Requirements

  • •Customer-facing claims experience preferred
  • •Experience in high-volume call centers with KPIs and measurable goals preferred
  • •Active Adjusters license preferred (training and exam fees provided)
  • •High School Diploma or GED required; College degree preferred
  • •Strong communication, interpersonal, problem-solving, and empathy skills
Experience:InsuranceAuto insurance
Education:High School
Skills:CommunicationProblem-solvingEmpathyInterpersonalMultitasking
Certifications:Active Adjusters license
Languages:English

Company Brief

GEICO
GEICO is a major US auto insurer offering personal auto policies, roadside assistance, and insurance products through direct-to-consumer channels and agents. Known for competitive rates and national advertising, it operates as a subsidiary of Berkshire Hathaway.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Chevy Chase, United States
Founded: 1936
WebsiteLinkedIn