Senior QA / SDET Engineer

TTEC Digital
Toronto
Workplace: RemoteFull timeFunction: QA, Test & Release EngineeringExperience: 5+ yearsSkills: ["Self-starter","Problem-solving","Teamwork","Rapid execution","Bug reporting"]

Build automation-first quality engineering for an AI CX tools platform. Own automation coverage for squads’ services, create fast-turnaround regression suites that gate weekly deploys, and deliver rapid detection and reporting. Develop load/stress coverage to protect latency budgets and ensure quality signals within minutes. Partner closely with developers to isolate issues quickly, work in short sprints, and ship reliably with CI/CD-focused discipline.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TTEC Digital
TTEC Digital
2 months ago

Senior QA / SDET Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Build automation-first quality engineering for an AI CX tools platform. Own automation coverage for squads’ services, create fast-turnaround regression suites that gate weekly deploys, and deliver rapid detection and reporting. Develop load/stress coverage to protect latency budgets and ensure quality signals within minutes. Partner closely with developers to isolate issues quickly, work in short sprints, and ship reliably with CI/CD-focused discipline.
Location: Toronto
Workplace: Remote
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide automation coverage for squads’ services.
  • •Build and maintain fast-turnaround regression suites that gate weekly code deploys.
  • •Detect issues quickly and report quality signals within minutes.
  • •Create load/stress coverage to validate latency budgets for services.
  • •Ensure automation-first quality without becoming a bottleneck in the weekly release process.

Key Requirements

  • •5+ years SDET experience writing real automation code (Go/Python), not manual scripts; automation-first is required.
  • •Strong issue isolation and root-cause debugging skills to narrow failures to the service, commit, or event.
  • •Fast regression testing discipline with parallelized suites and smart test selection to produce results in minutes.
  • •Experience with load/stress/soak testing in high-load, low-latency systems and knowing how to find system limits.
  • •Comfortable testing event-driven systems, WebSocket flows, and browser extensions, including handling race conditions and real-time state.
Experience:5+ yearsAIEvent-driven systems
Skills:Self-starterProblem-solvingTeamworkRapid executionBug reporting
Languages:English
Tech Stack:GoPythonAIAutomationLLMsRAGKnowledge graphsAgentsWebSocketBrowser extensionsCI/CD

Company Brief

TTEC Digital
Provides digital customer experience consulting, technology and managed services, delivering CX platforms, automation, analytics, and design to help enterprises transform customer engagement across channels.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Englewood, United States
WebsiteLinkedIn