Fiserv

1 day ago

Strategic Operations Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Drive operational governance and executive reporting for Cybersecurity Technology Operations by preparing leadership materials, tracking strategic initiatives, and managing commitments across workstreams. Own standards, documentation, reporting cadence, and escalation follow-through. Build dashboards to measure service performance, risk reduction, and resource utilization, and investigate delivery issues to confirm remediation completion. Lead special projects and operational improvements to help leadership execute to closure.

Location: Columbus

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Prepare executive-level presentations, reports, briefings, meeting materials, action trackers, and leadership communications for CSTO operating reviews.
•Track strategic initiatives, quarterly objectives, milestones, dependencies, blockers, and delivery risks across CSTO workstreams.
•Own and mature operational governance processes including standards, documentation, reporting cadence, commitment tracking, and escalation follow-through.
•Maintain alignment across CSTO JIRA projects by validating epic, story, task, milestone, sprint, and status mapping.
•Investigate recurring service delivery issues, identify root causes of missed commitments, coordinate corrective actions, and validate remediation completion.

Travel: Low travel

Key Requirements

•Associate Degree or Diploma, or equivalent combination of education and experience.
•3+ years in operational management, program management, business operations, technology operations, cybersecurity operations, or a related field.
•Experience producing executive presentations, leadership reporting, operational dashboards, and meeting materials.
•Experience tracking initiatives, milestones, risks, blockers, and delivery commitments across multiple workstreams.
•Strong Microsoft Office 365 skills (Excel, PowerPoint, Word, Teams, SharePoint) and experience with JIRA or similar work management platforms.

Experience:3+ yearsCybersecurity operationsTechnology operationsEnterprise technologyService governance

Education:Associate's

Skills:AnalyticalProblem-solvingWritten communicationVerbal communicationIndependent work

Tech Stack:Microsoft Office 365ExcelPowerPointWordTeamsSharePointJIRAPower BIServiceNowConfluencePower AutomateMicrosoft Copilot

Eligibility

Visa:F-1H-1BH-2TN

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv

Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Brookfield, United States

Founded: 1984

Website LinkedIn

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Fiserv

1 day ago

Strategic Operations Lead

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Columbus

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Prepare executive-level presentations, reports, briefings, meeting materials, action trackers, and leadership communications for CSTO operating reviews.
•Track strategic initiatives, quarterly objectives, milestones, dependencies, blockers, and delivery risks across CSTO workstreams.
•Own and mature operational governance processes including standards, documentation, reporting cadence, commitment tracking, and escalation follow-through.
•Maintain alignment across CSTO JIRA projects by validating epic, story, task, milestone, sprint, and status mapping.
•Investigate recurring service delivery issues, identify root causes of missed commitments, coordinate corrective actions, and validate remediation completion.

Travel: Low travel

Key Requirements

•Associate Degree or Diploma, or equivalent combination of education and experience.
•3+ years in operational management, program management, business operations, technology operations, cybersecurity operations, or a related field.
•Experience producing executive presentations, leadership reporting, operational dashboards, and meeting materials.
•Experience tracking initiatives, milestones, risks, blockers, and delivery commitments across multiple workstreams.
•Strong Microsoft Office 365 skills (Excel, PowerPoint, Word, Teams, SharePoint) and experience with JIRA or similar work management platforms.

Experience:3+ yearsCybersecurity operationsTechnology operationsEnterprise technologyService governance

Education:Associate's

Skills:AnalyticalProblem-solvingWritten communicationVerbal communicationIndependent work

Tech Stack:Microsoft Office 365ExcelPowerPointWordTeamsSharePointJIRAPower BIServiceNowConfluencePower AutomateMicrosoft Copilot

Eligibility

Visa:F-1H-1BH-2TN

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Brookfield, United States

Founded: 1984

Website LinkedIn