Manager-Control Management

American Express
Gurugram
Workplace: HybridFull timeFunction: OtherExperience: 3+ yearsEducation: bachelorsSkills: ["Project management","Communication","Interpersonal skills","Analytical skills","Problem-solving"]

Lead Operational Risk ID, assessment, and control management for GMNS business unit processes, ensuring control management is embedded in day-to-day operations. Partner with business process owners and stakeholders across units and geographies to facilitate risk assessments (including PRSA/RCSA), perform independent QA and testing, maintain risk profiles/registers, and deliver thematic risk reporting with actionable insights on risk levels, trends, and root causes.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
American Express
American Express
2 days ago

Manager-Control Management

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead Operational Risk ID, assessment, and control management for GMNS business unit processes, ensuring control management is embedded in day-to-day operations. Partner with business process owners and stakeholders across units and geographies to facilitate risk assessments (including PRSA/RCSA), perform independent QA and testing, maintain risk profiles/registers, and deliver thematic risk reporting with actionable insights on risk levels, trends, and root causes.
Location: Gurugram
Workplace: Hybrid
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Identify operational risks throughout business processes and systems and support risk management practices within the business.
  • •Facilitate business units’ risk assessments performance (e.g., PRSAs and RCSAs) and support assessment/testing/QA programs to meet regulatory and internal standards.
  • •Proactively identify areas of high risk for intervention, including independent quality assurance and vertical process testing.
  • •Compile thematic risk reporting (levels, trends, causes) to provide actionable insights on risk levels, emerging trends, and root causes.
  • •Review categorization of controls, map controls to risks/processes, maintain risk profiles and updated risk registers, and enhance the control environment.

Pay and Benefits

Perks:Annual BonusRetirementHealth InsuranceDentalVisionLife InsuranceDisabilityParental LeaveHybrid Work

Key Requirements

  • •3+ years of experience in operational risk management within Risk and/or Internal Audit.
  • •Understanding of operational risk management lifecycle activities.
  • •Strong project management, communication, and interpersonal skills.
  • •Experience in process governance aligned with policies, regulatory frameworks, and/or operational standards.
  • •Proficient analytical and problem-solving skills to analyze data, identify trends, and evaluate risk scenarios.
Experience:3+ yearsFinancial services
Education:Bachelor's
Skills:Project managementCommunicationInterpersonal skillsAnalytical skillsProblem-solving

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn