Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Interpersonal skills","Problem-solving","Customer focus","Relationship building","Adaptability"]

Coordinate the equipment rental process at the Springdale facility by responding to inbound leads, guiding customers through rentals, and ensuring each customer receives the right equipment at the right time. Grow the customer base by building relationships with contractors and principals, educate customers on cost-saving solutions, and maintain ongoing satisfaction. Promptly handle inquiries, requests, and complaints, and develop sales strategies to increase market share and improve customer experience.

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EquipmentShare
EquipmentShare
1 day ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Coordinate the equipment rental process at the Springdale facility by responding to inbound leads, guiding customers through rentals, and ensuring each customer receives the right equipment at the right time. Grow the customer base by building relationships with contractors and principals, educate customers on cost-saving solutions, and maintain ongoing satisfaction. Promptly handle inquiries, requests, and complaints, and develop sales strategies to increase market share and improve customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the rental process.
  • •Build relationships with contractors and construction company principals, educating customers on how EquipmentShare can save and improve their operations.
  • •Maintain and nurture existing customer relationships to ensure 100% satisfaction and keep customers up to date on additional ways to help their business.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym MembershipWellness Stipend

Key Requirements

  • •High School diploma or equivalent.
  • •Strong interpersonal and problem-solving skills.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Listen to customers and solve their problems.
  • •Adapt to a fast-paced, growing company and stay continuously educated on the latest products and services.
Education:High School
Skills:Interpersonal skillsProblem-solvingCustomer focusRelationship buildingAdaptability
Languages:En
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn