Café Ambassador - Tampa

Discover Financial
United States
Workplace: OnsiteFull timeUSD 47,840 - 55,016 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Customer advocacy","De-escalation","Attention to detail"]

Serve as the face of Capital One inside a local café, welcoming guests and guiding them through Capital One’s digital banking tools. Build genuine connections rather than focusing on sales quotas, handle customer questions and escalations in line with compliance, and help resolve issues. Support community events that promote financial health and maintain an inclusive, welcoming environment while staying agile and present throughout the day.

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Discover Financial
Discover Financial
4 weeks ago

Café Ambassador - Tampa

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as the face of Capital One inside a local café, welcoming guests and guiding them through Capital One’s digital banking tools. Build genuine connections rather than focusing on sales quotas, handle customer questions and escalations in line with compliance, and help resolve issues. Support community events that promote financial health and maintain an inclusive, welcoming environment while staying agile and present throughout the day.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Proactively engage with guests and create a high-energy, welcoming experience.
  • •Share the value of Capital One products and services through genuine conversations.
  • •Guide customers through the digital ecosystem, including mobile tools and troubleshooting.
  • •Host and support local events that promote financial health.
  • •Advocate for customers, handle complaints/escalations, and resolve issues in line with compliance requirements.

Pay and Benefits

Salary: USD 47,840 - 55,016 annually
Perks:Health InsuranceDentalVisionPaid LeaveLearning Budget401kPaid ParentalChildcare

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •Be able to attend required training sessions.
  • •Support surrounding cafés as needed within a 50-mile radius.
  • •Lift up to 25 pounds and stand/move for extended periods of time.
Experience:1+ yearsRetailSalesCustomer serviceBanking
Education:High School
Skills:CommunicationProblem-solvingCustomer advocacyDe-escalationAttention to detail
Tech Stack:G-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn